Account Manager job opportunity at City Wide Facility Solutions.

Home Jobs In United States Of America Tag: Job Account Manager position at City Wide Facility Solutions


Date2026-02-18T19:32:08.701Z bot
City Wide Facility Solutions Account Manager
Experience: 1-years
Pattern: Full-time
Country:
apply Apply Now
Salary:
Status:

Job

Copy Link Report
degreeGeneral
loacation White Plains, United States Of America
loacation White Plains....United States Of America

Are you excellent at managing and retaining B2B accounts? Do you also have strong selling skills for increasing sales within an account? If you answered yes, consider this opportunity with City Wide Westchester! City Wide Facility Solutions is actively seeking an Account Manager for our White Plains, NY location. The Account Manager is an outside, B2B account management and sales position that provides field support including – training, guidance with starting new clients, inspections of Contractor performance and compliance with client requirements, trouble-shooting customer requests/complaints, coordinating site visits, and developing long-term relationships with clients and Contractors. Additional responsibilities include selling other services to current clients, negotiating contracts, procuring supplies from clients, and ensuring high client satisfaction. The position is in our White Plains, NY, office as well as in the territory with clients. The Account Manager is responsible for the business operations of an assigned client contracted service area. What you will do... Manage all aspects of assigned client relationships, including client retention, expansion, and diversification of City Wide building solutions and/or products Formulate and manage an effective service strategy and schedule tailored to each client Negotiate and enter into agreements with clients for additional services – determine pricing, staffing, and logistics Manage all Contractor relationships including – Interview and hire, negotiate pricing and other contract terms, manage agreements, develop service specifications, client compliance, verify Contractor compliance, and remove/replace Contractors as necessary Ensure a standard of excellence in quality and client satisfaction, through detailed quality control inspections of client sites and consistent follow through with all promises to clients Supervise and direct Night Managers; ensure the client’s strategy is executed and all services are performed correctly Promote the sale of, procure, and monitor supplies for clients Effectively communicate all client issues with Contractors and the Director of Operations (or owner); promptly address any client issues or problems that arise Use City Wide’s CRM to perform client inspections, adding extra charges, NM routing, etc. Schedule each non-routine activity in client facilities using Outlook Update and keep current all Building Information Sheets (BIS), FSM Summary Sheets, and Exhibit A’s. Ensure MSDS sheets for each client serviced in janitor closets are complete, accurate, and that all items are properly labeled Notify Sales Executives of potential accounts in your territory, especially new construction Develop and implement a plan with the Director of Operations and the Night Managers to resolve any client complaints or deficiencies in service and actively monitor compliance Assist Accounting in collecting clients’ past due invoices and payment invoices for Contractors Maintain updated route sheets, key/alarm sheets, and monthly planner for each client 1+ years outside B2B account management and sales experience, building maintenance or facility management preferred but not required 1+ years track record of success in a client retention and growth role, with goals and metrics to support Highly detail-oriented and excellent follow-through on commitments Positive and outgoing personality; great at building relationships Excellent verbal and strong written communication skills Proficient in Microsoft Office and knowledge of CRM database Ability to travel on a daily basis to client locations locally College degree

Other Ai Matches

City Wide - Business Development Specialist Applicants are expected to have a solid experience in handling Job related tasks
Part-Time Administrative Coordinator - Talent Acquisition Support Applicants are expected to have a solid experience in handling Job related tasks
Account Manager Applicants are expected to have a solid experience in handling Job related tasks
Sales Executive Applicants are expected to have a solid experience in handling Job related tasks
Independent Contractor - Janitorial Services - Chantilly 20151 Applicants are expected to have a solid experience in handling Job related tasks
Janitorial Night Manager Applicants are expected to have a solid experience in handling Job related tasks
B2B Sales Executive Applicants are expected to have a solid experience in handling Job related tasks
Independent Contractor - Commercial Cleaning Services Applicants are expected to have a solid experience in handling Job related tasks
Operations Specialist Applicants are expected to have a solid experience in handling Job related tasks
Independent Contractor - Janitorial Service - Denver, NC Applicants are expected to have a solid experience in handling NC related tasks
Outside Sales Executive Applicants are expected to have a solid experience in handling Job related tasks
Bilingual Office Manager Applicants are expected to have a solid experience in handling Job related tasks
Independent Contractor - Janitorial Services - Herndon 20172 Applicants are expected to have a solid experience in handling Job related tasks
Sales Executive - Western Chicagoland Applicants are expected to have a solid experience in handling Job related tasks
Independent Contractor - Janitorial Services - Fairfax 22030 Applicants are expected to have a solid experience in handling Job related tasks
Independent Contractor - Janitorial Services Applicants are expected to have a solid experience in handling Job related tasks
Independent Contractor - Janitorial Services - Alexandria 22334 Applicants are expected to have a solid experience in handling Job related tasks
Part Time Second Shift Manager - Cleaning Services Applicants are expected to have a solid experience in handling Job related tasks
Commercial Day Porter- Round Rock Applicants are expected to have a solid experience in handling Job related tasks
Maintenance Technician Applicants are expected to have a solid experience in handling Job related tasks
Independent Contractor- Janitorial Services Applicants are expected to have a solid experience in handling Job related tasks
Accounting Associate Applicants are expected to have a solid experience in handling Job related tasks
Sales Associate - Hybrid Applicants are expected to have a solid experience in handling Job related tasks