Student - Technical Support Analyst - French Speaking job opportunity at Transcosmos (TCIS).

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Date2026-02-12T13:45:48.316Z bot
Transcosmos (TCIS) Student - Technical Support Analyst - French Speaking
Experience: General
Pattern: Full-time
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degreeGeneral
loacation Debrecen, Hungary
loacation Debrecen....Hungary

"Resolving issues, empowering customers — one solution at a time." A customer-focused role dedicated to delivering fast, reliable technical support while turning challenges into solutions. This position combines problem-solving, clear communication, and a passion for helping customers to ensure every interaction adds value. Responsibilities: Take ownership of customer issues and ensure they are resolved efficiently and effectively; Diagnose and troubleshoot hardware and software problems to identify appropriate solutions; Escalate unresolved issues to the appropriate internal teams, following standard procedures; Communicate clearly and professionally with customers, adjusting to their technical level and pace; Provide accurate information about products and services, following established support guidelines; Ensure timely resolution of issues while maintaining high-quality service in every interaction; Escalate service-related concerns to the correct department as needed, in line with company processes; Comply with all data privacy and security policies during customer interactions; Collaborate positively with team members, customers, and other departments. Ongoing studies; Excellent French and English language skills; Strong knowledge of Microsoft Office products.
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