Bachelor's (B.Sc.) Tokyo, Tokyo, Japan Tokyo, Tokyo....Japan
• Oversight of technical support issues submitted around the use of computer hardware and software, maintaining, and configuring hardware and software systems according to company requirements.
• Resolve complex issues, requiring detailed knowledge of systems and applications.
• Implementation, monitoring and maintenance of network and server systems.
• Set up and configure desktop computers and peripherals.
• Create, edit, and disable digital identity accounts, with respective security levels.
• Perform hardware and software upgrades to achieve optimum performance levels.
• Contribute to IT teams’ goals by accomplishing related duties as required.
• Create, edit, and maintain the IT documentation, processes, and policies.
• Assist new production projects by proposing technical solutions and with their implementation.
• Analyze and identify trends in issues reported and proactively work towards solutions
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IT Support Bar AnalystApplicants are expected to have a solid experience in handling IT related tasks