Client Operations Specialist - French Speaker job opportunity at Kantox.

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Kantox Client Operations Specialist - French Speaker
Experience: 1-year
Pattern: full-time
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Operations

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degreeBachelor's (B.Sc.)
loacation Barcelona, Catalonia,, Spain
loacation Barcelona, Cat..........Spain

Assisting and answering clients queries via our customer support app or via phone. Collaborating with multiple teams and stakeholders to help solve a client issue or query. Develop and maintain customer support processes and procedures with other teams and stakeholders to make sure new product roll out is supported. Proactively chase internally on tickets and making sure that KPIs and SLAs are met. Elaborate new Service KPIs and monitor existing ones. Maintain the Kantox customer support platform. Assist in transaction related tasks in scope for the team. Helping and training clients on the usage of the Kantox suite of products.

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Client Operations Specialist - French Speaker Applicants are expected to have a solid experience in handling Operations related tasks