Manager - Quality Management (DEL 1) job opportunity at Qiddiya Investment Company.

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Qiddiya Investment Company Manager - Quality Management (DEL 1)
Experience: 6-years
Pattern: full-time
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Status:

Manager

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degreeBachelor's (B.Sc.)
loacation Riyadh, Riyadh Province,, Saudi Arabia
loacation Riyadh, Riyadh..........Saudi Arabia

To ensure consistent service quality and compliance through an integrated quality management system, audits, corrective actions, and continuous improvement. Key Responsibilities · Develop and maintain the Workers Villages quality management framework, including standards, SOP governance, and audit schedules. · Conduct quality audits and inspections across Residential Services, Facilities Management, Security, and other functions. · Manage non-conformance reporting, root cause analysis, and corrective/preventive actions (CAPA) tracking. · Define service quality KPIs and support departments in performance improvement planning. · Maintain documentation control, versioning, and audit-ready records for governance frameworks and SOPs. · Lead continuous improvement initiatives and lessons-learned processes. · Support client and third-party audits, ensuring timely responses and closure evidence. Key Deliverables & Accountabilities · Approved quality management framework and audit plan. · Completed audits/inspections with documented findings and CAPA closure evidence. · Standardized SOP governance and documentation control system. · Quality KPI dashboards and improvement action plans. · Audit-ready compliance and quality records. KPIs / Performance Metrics · Quality audit score and improvement trend. · CAPA closure rate within target timelines. · Reduction in repeat non-conformities. · Service standard compliance rate across departments. · Stakeholder satisfaction with quality governance and support.

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Manager - Quality Management (DEL 1) Applicants are expected to have a solid experience in handling Manager related tasks