Alumni Coordinator job opportunity at Boca Recovery Center.

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Date2026-02-18T17:02:59.940Z bot
Boca Recovery Center Alumni Coordinator
Experience: General
Pattern: Full-time
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loacation Bloomington, United States Of America
loacation Bloomington....United States Of America

Job Title: Alumni Coordinator Location: On site Department: Strategic Development Reports To: Kaity Navarro, National Director of Strategic Development Salary : Competitive based on education and experience. About Us Founded in 2016, Boca Recovery Center is a nationally recognized addiction treatment provider specializing in substance use disorders and co-occurring mental health conditions. With locations in Florida, New Jersey, Indiana and Massachusetts, we deliver evidence-based clinical care in a supportive, structured environment. Our team is committed to providing trauma-informed, client-centered services that promote lasting recovery. Job Summary We’re seeking a passionate and organized Alumni Coordinator to oversee post-treatment support for our clients. This role ensures sustained engagement, supports re-admission efforts when necessary, and builds meaningful relationships with alumni to promote lasting recovery. Key Responsibilities Alumni Support & Aftercare Maintain regular outreach (calls, texts, emails) for at least one year post-discharge. Track all interactions and follow-up tasks via Salesforce or similar CRM. Ensure compliance with Joint Commission aftercare requirements. Alumni Engagement Facilitate one weekly alumni group with a licensed therapist. Coordinate and attend one H&I commitment per week. Develop strategies to strengthen alumni involvement and participation. Intake Oversight Review BHT-submitted intake forms for accuracy of contact and emergency information. Correct any errors and escalate recurring issues to the Director of Operations. Relationship Building Build rapport with clients prior to discharge to ensure a smooth transition into the alumni program. Serve as a primary contact for alumni, providing encouragement and connection to ongoing resources. Reputation Management Encourage alumni and family members to leave reviews on the facility's Google profile. Target: Secure at least five reviews per week. Re-Admission Support Monitor alumni well-being and identify those in need of re-engagement. Coordinate with admissions and clinical teams to support re-entry into care. Strong interpersonal and communication skills, with the ability to connect empathetically with individuals in recovery. Excellent organizational skills and attention to detail. Proven ability to manage multiple responsibilities and adapt to evolving priorities. Experience in behavioral healthcare or alumni relations strongly preferred. Education & Licensure Associate's or Bachelor’s degree in Human Services, Behavioral Health, or related field preferred. Relevant certifications or experience in peer support, alumni engagement, or case management are advantageous.
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