Workplace Services Operations Supervisor job opportunity at Unilever.

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DatePosted 17 Days Ago bot
Unilever Workplace Services Operations Supervisor
Experience: 5-years
Pattern: full-time
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loacation Bangkok, Thailand, Thailand
loacation Bangkok, Thail..........Thailand

About   Unilever     With   3.4   billion   people   in   over   190   countries   using   our   products   every   day ,   Unilever   is   a   business   that   makes   a   real   impact   on   the   world .   Work   on   brands   that   are   loved   and   improve   the   lives   of   our   consumers   and   the   communities   around   us .   We   are   driven   by   our   purpose :   to   make   sustainable   living   commonplace , and   it   is   our   belief   that   doing   business   the   right   way   drives   superior   performance .   At   the   heart   of   what   we   do   is   our   people   –   we   believe   that   when   our   people   work   with   purpose ,   we   will   create   a   better   business   and a   better   world .         At   Unilever ,   your   career   will   be   a   unique   journey ,   grounded   in   our   inclusive ,   collaborative , and   flexible   working   environment .   We   don ’t   believe   in   the   ‘ one   size   fits   all ’   approach   and   instead   we   will   equip   you   with   the   tools   you   need   to   shape   your   own   future .    Job Purpose The Workplace Services Supervisor is responsible for ensuring safe, efficient, and high-quality workplace operations across the factory site. This role oversees transportation, canteen operations, mail services, repair and maintenance requests, housekeeping, car parking, and the company shop & employee benefits. The supervisor ensures compliance with workplace governance and safety standards, manages vendor performance, supports daily operations, and delivers a consistent and positive employee experience. Key Responsibility Facility, Carparking and Security Management Monitor facility conditions through routine inspections and initiate corrective actions when issues arise. Work with maintenance vendors and internal technician to ensure timely execution of preventive and corrective maintenance activities. Maintain an accurate maintenance schedule, including preventive Maintenance (PM/PPM) planning and communicate to employee. Support facility upgrades, minor renovations, office changes, and space allocation planning in collaboration with Engineering and SHE teams. Ensure all facility operations comply with relevant regulations, safety standards, and corporate policies. Oversee the day-to-day performance of the security team (internal or vendor-based) to ensure the safety, security, and smooth operation of the factory premises. Control and coordinate meeting room reservations to always ensure readiness. Administer parking allocations, enforce rules and safety (signage, markings, pedestrian lanes). Monitor occupancy, optimize utilization, and manage peak-hour traffic flow. Shuttle Bus / Transportation Oversee shuttle and pick-up services according to defined routes and timetables. Monitor adherence to SLAs (on-time departures/arrivals), capacity planning, and escalation of service disruptions. Oversee vehicle readiness (registration, insurance, preventive maintenance) and driver competency (licenses, training, fatigue management). Manage incident response, route changes, and communications to employees. Verify billing documents from service provider. Company Shop, Canteen Operations and House Keeping Oversee operation of company shop, make sure the shop can open and operate according to the service hours. Oversee food vendor performance: food safety, hygiene standards, menu quality, pricing compliance. Arrange the monthly canteen opening schedule, including weekends and public holidays. Manage day-to-day cleaning scope: production-adjacent areas, offices, meeting rooms, restrooms, pantries, and public areas. Implement cleaning schedules, frequencies, and QA inspections; maintain consumables and inventory control. Mail Services Supervise mail operations: intake, sorting, tracking, documentation, and secure handling (including confidential items). Ensure daily transport round is executed per schedule; enforce same-day processing SLA for postal and messenger services. Cross-Functional & Vendor Management Coordinate with Procurement for contract reviews, renewals, sourcing activities. Partner closely with SHE teams to ensure all workplace services comply with EHS (Environment, Health, Safety) policies. Oversee daily performance of all workplace service vendors (transportation, canteen, housekeeping, mailroom, company shop, maintenance). Other Responsibilities Perform any other tasks or projects as assigned to support business needs. Experience & Qualification Bachelor’s degree in business administration or related field. 3–5 years of experience in Workplace Services / Facilities Management / Soft Services in a large corporate environment. Proven experience supervising vendors and service teams (e.g., security, housekeeping, transport, mailroom). Familiarity with vendor management and procurement systems. Proficiency in MS Office and Canva. Fluent in Thai and English. Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bring ing their ‘Whole Self’ to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.

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