Market Quality Operation Assistant Manager job opportunity at Unilever.

Home Jobs In Thailand Tag: Job Market Quality Operation Assistant Manager position at Unilever


DatePosted 10 Days Ago bot
Unilever Market Quality Operation Assistant Manager
Experience: 3-years
Pattern: full-time
Country:
apply Apply Now
Salary:
Status:

Job

Copy Link Report
degreeBachelor's (B.A.)
loacation Bangkok, Thailand, Thailand
loacation Bangkok, Thail..........Thailand

About   Unilever     With   3.4   billion   people   in   over   190   countries   using   our   products   every   day ,   Unilever   is   a   business   that   makes   a   real   impact   on   the   world .   Work   on   brands   that   are   loved   and   improve   the   lives   of   our   consumers   and   the   communities   around   us .   We   are   driven   by   our   purpose :   to   make   sustainable   living   commonplace , and   it   is   our   belief   that   doing   business   the   right   way   drives   superior   performance .   At   the   heart   of   what   we   do   is   our   people   –   we   believe   that   when   our   people   work   with   purpose ,   we   will   create   a   better   business   and a   better   world .         At   Unilever ,   your   career   will   be   a   unique   journey ,   grounded   in   our   inclusive ,   collaborative , and   flexible   working   environment .   We   don ’t   believe   in   the   ‘ one   size   fits   all ’   approach   and   instead   we   will   equip   you   with   the   tools   you   need   to   shape   your   own   future .    Job Purpose The Market Quality Operations (MQO) Assistant Manager ensures that all Unilever products entering the market consistently meet the highest standards of quality, safety, and regulatory compliance. This role is accountable for end‑to‑end market quality execution, including import quality verification, repacking oversight, consumer & customer complaint management, on‑shelf quality assessment programs, and quality incident management. The position works closely with cross‑functional teams, regulatory authorities, import partners, and external service providers to ensure every product available to consumers is safe, fully compliant, and of superior quality. Key Responsibilities Decision making directly impacts marketplace success, Unilever credibility with customers and on shelf quality of Unilever products in the marketplace impacting Unilever reputation and brand equity. Role activities mitigate and manage Unilever Corporate Operational Risk (products meet our consumer safety and quality standards) Supports efforts to drive Quality improvement in complaints related to CRQS issues with Logistics, BB, BD, PG teams Initiates activities aimed at managing quality issues with customers & channels including rejections, complaints, technical support, product handling such as cold chain, waste reduction in customer Provides Quality requirements for physical product returns from customers and provides disposition approval (where needed) Monitors, aggregates and analyzes marketplace and overall product quality data from multiple channels (e.g. consumer & customer care lines, shelf inspections, warehouse & re-packer data, employee observations etc.) to prioritize, escalate and initiate Q improvement activities as appropriate Leads Pallet Quality Improvement based on KPI data, trends analyses and quality improvement methodologies / tools Supports Quality improvement projects within Thailand for business complaints, and CRQS using data analysis, workshops & toolkits Provides interface with care lines for customer and consumer alert triggers and feedback data Defines CRQS for Secondary and Tertiary Packaging based on Customer needs and globally aligned Ensures regular marketplace on-shelf product assessments are carried out (CRQS evaluations), data is analyzed and improvement projects are activated and followed up Links Quality requirements into Perfect Store initiatives Spends time in market to understand customer and merchandising processes and to identify and activate opportunities for improvement Provides coaching and input to warehouses, assemblers / re-packers during external regulatory body audits & inspections (with input from Regulatory Affairs and Legal) Ensures and verifies ongoing compliance to local regulatory requirements in independent third-party re-packers, assemblers // in logistics operations Communicates local regulatory requirements / knowledge / details / changes and ensuring compliance in operations including warehouses, logistics and manufacturing sites within Cluster Ensures discipline in use of SAP QM and provides master data updates (as necessary) Ensures and verifies ongoing compliance to UL Quality Management Standards in third party re-packers and assemblers and Logistics operations through communication, self-assessment activities, KPI monitoring, technical visits (as needed) and general oversight Ensure and verifies compliance and calibration of UL Quality Management System across UL managed warehouse and UL distribution center (DC) Validates that new third-party re-packers, assemblers and warehouse / transportation providers are capable of meeting UL Quality requirements by conducting technical capability assessments Raises issues and drives improvements for import / export with supplying PG (and site/factory as needed) Provides Q input to cluster VIP projects related to assembly / re-packers, warehouses, transportation by ensuring quality risk assessment and mitigation are conducted Provides expertise and support to resolve Quality issues / incidents related to warehouses, transportation, re-packers, assemblers, promotion suppliers and customers within cluster geography Supports Product Quality Incident management for marketplace incidents and follow up actions Deploys UL Quality strategy, governance and goals through cluster specific projects and targets Develops Quality links to strategies of SC organization Builds Quality talent in team through coaching and training Provides Quality leadership to influence Quality culture through activities to create passion for products and brands, visibility for quality, quality messaging in non-SC company initiatives and coaching of cross-functional leadership across categories. Required Qualifications Minimum 3 years' experience in Supply Chain Quality /CD operations / Marketing (Additional experience in Supply Chain or R&D is a plus) Preferred 3-5 years in Supply Chain Quality role Experience in Logistics or Customer Service Essential Bachelor 's degree in Science/Food Science/Technology or similar major. Master’s degree in logistics/ supply chain management is preferable Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bring ing their ‘Whole Self’ to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.

Other Ai Matches

UFS North Europe Business Excellence Lead Applicants are expected to have a solid experience in handling Job related tasks
UFS Sales Manager Chains Applicants are expected to have a solid experience in handling Job related tasks
Coordinador SHE Applicants are expected to have a solid experience in handling Job related tasks
Associate Manager, Continuous Improvement Applicants are expected to have a solid experience in handling Continuous Improvement related tasks
Junior Sales Executive - Ice cream Applicants are expected to have a solid experience in handling Job related tasks
R&D UFood Solutions Packaging Analyst Applicants are expected to have a solid experience in handling Job related tasks
Assistant Manager- Digital & ManEx Applicants are expected to have a solid experience in handling Job related tasks
Greater Asia Home Care Engineering Lead Applicants are expected to have a solid experience in handling Job related tasks
Scientist – Human Safety Applicants are expected to have a solid experience in handling Job related tasks
B&W Greater Asia Digital Transformation & Deploy R&D Applicants are expected to have a solid experience in handling Job related tasks
Promotor de Merchandising - Centro (SP) Applicants are expected to have a solid experience in handling Job related tasks
Assistant Manager - Customer Operations Applicants are expected to have a solid experience in handling Job related tasks
HR Executive Applicants are expected to have a solid experience in handling Job related tasks
Stage-Assistant chef de produit Signal PC Applicants are expected to have a solid experience in handling Job related tasks
Technical Operator Applicants are expected to have a solid experience in handling Job related tasks
Media Operations Manager Applicants are expected to have a solid experience in handling Job related tasks
Finance Junior Manager Applicants are expected to have a solid experience in handling Job related tasks
remote-jobserver Remote
Modern Trade Account Specialist Applicants are expected to have a solid experience in handling Job related tasks
remote-jobserver Remote
Territory Sales Officer - PRO Applicants are expected to have a solid experience in handling Job related tasks
Trade Marketing Specialist Knorr Applicants are expected to have a solid experience in handling Job related tasks
Customer-Category Demand & Fulfillment Assistant Manager Applicants are expected to have a solid experience in handling Job related tasks
Business Intelligence Support (Temporal) Applicants are expected to have a solid experience in handling Job related tasks
Account Supervisor - Order to Cash (Arabia) Applicants are expected to have a solid experience in handling Job related tasks