Call Center Supervisor job opportunity at Serenity Mental Health Centers.

Home Jobs In United States Of America Tag: Job Call Center Supervisor position at Serenity Mental Health Centers


Date2026-02-02T18:14:04.210Z bot
Serenity Mental Health Centers Call Center Supervisor
Experience: 1-years
Pattern: Full-time
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loacation Sandy Springs, United States Of America
loacation Sandy Springs....United States Of America

IN OFFICE POSITION ONLY, NOT REMOTE. Want to Make a Difference for Others as a Leader in Healthcare? Welcome to Serenity.   If you’ve ever thought about a career in healthcare but didn’t know where to start — this is your sign. Serenity Healthcare is redefining what mental wellness looks and feels like.      No Healthcare Experience? We’ve Got You.  We’re not hiring for medical know-how — we’re hiring leaders. If you can motivate a team, hit goals, and keep things running smoothly, you’ll thrive here. Bring your leadership skills and personal drive to achieve key metrics and help others do the same, and we’ll teach you the rest.     The Role: Call Center Supervisor | Sandy Springs, GA  You’ll guide a team that’s all about creating a smooth, supportive experience for every caller. From training and coaching to handling escalations with care, you’ll set the tone and keep the flow calm, professional, and productive.     What You’ll Be Doing:  Lead a team that brings calm, concierge-level care  Coach with heart—accountability, feedback, support, growth  Handle tough calls with grace and a focus on solutions  Use data and performance metrics to level up service  Keep standards high and the patient experience world-class    What You Need:  Minimum 1 year experience as a customer service supervisor  Background in call center environment is ideal  Passion for helping patients and developing teammates  Attention to detail and proven track record of achieving performance metrics  Clear, confident communication  Calm under pressure, quick with smart decisions  Adaptable and driven by results    Why You’ll Love It:  Build your skills in an environment driven by excellence  Competitive pay based on experience  Fast-growing company = big opportunities for career progression  Luxe-level benefits: We cover 90% of medical, dental & vision   401(k) – because your future deserves self-care too   10 PTO days (15 days after first year) + 10 paid holidays to rest, reset, and recharge   Bring your crew:  referral bonuses when you refer great people    Who We Are:   Using advanced medical devices recently released to market, Serenity Healthcare gives our patients long-term success even when other treatments have failed. With evidence-based research and proven results to support us, we help patients take back their lives with a revolutionary technological approach to healthcare.   Serenity Healthcare is an equal opportunity employer – if you’re qualified, you’re welcome here. This position is contingent on successfully completing a criminal background check and drug screen upon hire.   

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