Patient Services Manager job opportunity at Serenity Mental Health Centers.

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Date2026-02-02T18:50:55.738Z bot
Serenity Mental Health Centers Patient Services Manager
Experience: 3-years
Pattern: full-time
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loacation Orlando, United States Of America
loacation Orlando....United States Of America

Patient Services Manager – Mental Health Clinic  Location:  Orlando, FL  Employment Type:  Full-Time  Compensation:  $70,000–$80,000 annually + bonus opportunities + growth potential  Lead clinic operations while delivering a high-touch, patient-centered experience in a growing outpatient mental health organization.  Serenity Healthcare is hiring a  Patient Services Manager  to oversee daily clinic operations, develop teams, and ensure every patient feels supported, informed, and valued. No healthcare experience is required — we provide comprehensive training. What matters most is leadership ability, emotional intelligence, and a passion for service.    About the Role  Oversee day-to-day clinic operations with a strong focus on patient experience  Coach and develop teams to deliver warm, professional, concierge-level service  Ensure patients feel welcomed, supported, and confident throughout their care journey  Healthcare experience not required — full training provided    Key Responsibilities  Lead and motivate teams to deliver patient-first, concierge-style care  Manage daily operations, staffing, and workflow challenges efficiently  Support patient education and clearly communicate available services  Monitor performance metrics and coach teams toward goals and standards    Requirements (Must-Haves)  3+ years of team leadership or operational management experience  Proven success managing performance metrics and outcomes  Experience leading performance conversations and coaching individuals  Strong communication skills and a service-oriented mindset    Pay & Benefits  $70,000–$80,000 annual salary plus bonus opportunities  Rapid promotion and advancement potential  90% employer-paid medical, dental, and vision insurance  401(k) retirement plan  10 PTO days (15 after one year) + 10 paid holidays    About Serenity Healthcare  Serenity Healthcare delivers FDA-cleared, evidence-based treatments for depression, anxiety, PTSD, and other mental health conditions. Our technology-driven approach — including Transcranial Magnetic Stimulation (TMS) — helps patients succeed when traditional treatments haven’t worked. Our patient-first culture is built on empathy, science, and measurable results.  Serenity Healthcare is an Equal Opportunity Employer. Employment is contingent upon successful completion of a background check and drug screening.   

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