CX Lead Generation Specialist - Boston job opportunity at Unilever.

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DatePosted 12 Days Ago bot
Unilever CX Lead Generation Specialist - Boston
Experience: 3-years
Pattern: Remote
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degreeAssociate
loacation Remote-Boston, MA, United States Of America
loacation Remote-Boston,..........United States Of America

CX   Lead Generation Specialist   -   Unilever Food Solutions    Location : Remote   –   Boston   Who We Are     Unilever Food Solutions (UFS) is the €3bn+ foodservice division of Unilever. It leads the dynamic Food Service market across its categories and has ambitious growth  objectives , marketing a range of professional food and beverage products and services to operators across 72 countries.  UFS prides itself on creating value for its customers through culinary solutions and improving the food experience for everyone from distributors and operators to diners and consumers.    UFS is accelerating its digital transformation to fuel growth through data driven and technology enabled Go-to-Market ( GtM ) capabilities. Our global ambition is to reach 3 million operators by 2030 via an online & off-line contact strategy. Within the US, the focus of UFS Customer Development and Marketing is to engage with customers in unique and specific ways to generate demand for our professional brands and create long term value for our partners.      Pay : The pay range for this position is   $58,700 to $86,280 . Unilever takes into consideration a wide range of factors that are utilized in making compensation decisions including, but not limited to, skill sets, experience and training, licensure and certifications, qualifications and education, and other business and organizational needs.    Bonus : This position is bonus eligible.    Long-Term Incentive (LTI) : This position is LTI eligible.    Benefits : Unilever employees are eligible to   participate   in our benefits plan. Should the employee choose to participate, they can choose from a range of benefits to include, but is not limited to, health insurance (including prescription drug, dental, and vision coverage), retirement savings benefits, life insurance and disability benefits, parental leave, sick leave, paid vacation and holidays, as well as access to numerous voluntary benefits. Any coverage for health insurance and retirement benefits will be   in accordance with   the terms and conditions of the applicable plans and associated governing plan documents.       Job Purpose :   As a   CX   Lead Generation Specialist , you will be   a key member of a   market sales   team tasked to drive   sustainable business   growth via   new   Operators   wins in a specific geographic market   and as   fundamental   efforts to ensure   your success you will:     Help shorten the sales cycle by c reat ing   new contacts with targeted   restaurants   and non-commercial accounts   with the intent to bring new culinary inspiration to their menus.    Develop a c ollaborative calendar   process   with   the Territory Development Managers in the market to   bring new customer meetings into their schedules and prepare them for   successful   culinary ideations         Follow through   with   marketing action plans   ABM   (Account Based Marketing)   where customer leads need to be   contacted a fter responding to UFS marketing campaigns   Create Penetration playbook, build basket affinities for Citadel   Conduct   Analysis using   s ales dat a and   Trade Partner Playbooks to create priority customer urgent actions   for customers at risk of lapsing and customers on the verge of becoming loyal customers   Utilize Salesforce, Firefly to better target non-comm ercial operator   leads   in Education and Entertainment   channels .    Connect with and secure new meetings with key stakeholders   Support the   unique   Operator Group   in your market by helping design action and engagement plans with TDMs.   ( example:   NYC / Deli)   Accountable for   helping the region   deliver business targets   in Sales $ , Reach & Penetration,   and market share   for operators   and reduce average sales cycle by 25%     Provide virtual culinary consultation to targeted operators  as you contact them   to further interest in business partnerships        Conduct F2F and Virtual Sampling, Ideation, Cooking Demo using culinary knowledge to secure new opportunities or increase volume usage by new menu applications or into   existing dishes. Use relevant selling stories to help deliver the revenue savings and or efficiency improvements from UFS solutions      Build & Nurture relationships with key Trade Partners and local Distributor Sales Rep’s    Implement Contact Matrix for Key Trade customers with a Squad approach (where possible) for more effective customer management        It is an exciting role and a great development opportunity for an ambitious and motivated individual.   It’s   a role where the right individual can really make a difference .     Digital & Data Responsibilities   Engage on automated warm leads & targeted leads driven via CRM (Salesforce)     Drive conversion of leads in territory     Grow penetration strike rate target achievement based on SKU prioritization.     Data Enrichment – continuously enrich all operator data to ensure personalized content     Implement Omni channel (On and Offline) contact strategy for your territory    Essential   Qualifications :      2-3 years of working   experience   preferably   in the Foodservice Industry     Proven   track record   in sales, preferably in the Foodservice Industry     Digital &   Data analysis, compiling action plans from insights     Strong working knowledge of Excel, MS Office, Power BI        Unilever Performance Behaviors :     3 Steps Ahead   Focus on What Matters Most   Deeply Caring   Deliver with Excellence        Our Culture     Caring Deeply    Positive Tensions for Bigger Outcomes, Fairness and Transparency,  Performance  AND care    Staying Three Steps Ahead of the Market    Build Future While Delivering today, Think Big simplify, commit, Lead Shape Disrupt Mkt     Delivering with Excellence    Pride in our Execution, Best in Reality, Developing Breakthrough solutions    Focusing on What Matters Most    Fewer Bigger Things, Fight for What matters most, Challenging and Debating Right Choices     What We Can Offer You         Culture for Growth | Top Notch Employee Health & Well Being Benefits | Every Voice Matters | Global Reach | Life at Unilever | Careers with Purpose | World Class Career Development Programs | Check Out Our Space | Focus  On  Sustainability       ------------------------------------ At Unilever, inclusion is at the heart of everything we do . We welcome applicants from all walks of life and are committed to creating an environment where everyone can thrive/succeed. All applicants will receive fair and respectful consideration, and we actively support the growth and development of every employee. Unilever is an Equal Opportunity Employer/Protected Veterans/Persons with Disabilities. For more information on your federal rights, please see  Know Your Rights: Workplace Discrimination is Illegal Employment is subject to verification of pre-screening tests, which may include drug screening, background check, credit check and DMV check. If you are an individual with a disability in need of assistance at any time during our recruitment process, please contact us at  NA.Accommodations@unilever.com . Please note: This email is reserved for individuals with disabilities in need of assistance and is not a means of inquiry about positions or application statuses. The Protected Veterans or Individuals with Disabilities AAP narratives are available for inspection by any employee or applicant for employment Monday through Friday during normal business hours at establishment. #LI-Remote

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