MY - Senior Desktop Support Engineer job opportunity at Zeal Group.

Home Jobs In Malaysia Tag: Job MY - Senior Desktop Support Engineer position at Zeal Group


Date2026-02-11T03:24:13.788Z bot
Zeal Group MY - Senior Desktop Support Engineer
Experience: 3-years
Pattern: Full-time
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degreeGeneral
loacation Kuala Lumpur, Malaysia
loacation Kuala Lumpur....Malaysia

Daily user support for local office & remote site; End user equipment support and managment; Provide presetup IT equipment and account to new onboarding staff; Basic server and network equipment support; User account control and Intune / Azure knowledge; Inventory management; Monitoring and handling queue and routing tickets; Documentation of troubleshooting manuals, escalation procedures and contact details; Coordinate with vendors and internal resources to ensure operational excellence; Monitoring applications and services; Perform daily operational tasks to maintain healthy IT environment; Review and analyse IT systems to improve quality and stability; License management; Takeover support of new systems and procedures; ACS and CCTV system support; VOIP knowledge Ad-Hoc project and communicate with team. Minimum 3 years’ experience in IT as end user support specialist; End user equipment support; Knowledge of desktop operating systems (Mac and Window); Ability to evaluate and solve complex problems and issues; Basic knowledge of server and network infrastructure; Understanding of the architecture of the multi-tier systems; Knowledge of scripting languages is a plus; Documentation skills; Communication skills; Can work independence; English & Chinese are essential

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