VIP Lifestyle Manager - Arabic & French Speaking job opportunity at Ten Lifestyle Group.

Home Jobs In United Kingdom Tag: Job VIP Lifestyle Manager - Arabic & French Speaking position at Ten Lifestyle Group


Date2026-02-24T12:22:33.714Z bot
Ten Lifestyle Group VIP Lifestyle Manager - Arabic & French Speaking
Experience: General
Pattern: Full-time
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loacation Liverpool, United Kingdom
loacation Liverpool....United Kingdom

To complement our team in the United Kingdom, we are looking for a professional, motivated and committed VIP Lifestyle Managers in the area of Luxury Lifestyle Management.🌟 You will utilize your expertise as a language specialist based in the UK to handle complex requests in Travel, Retail, and Entertainment, particularly within the Middle East market. Your role involves assisting members to enhance their experiences while sharing knowledge within your team. Overview of responsibilities: Provide friendly assistance to our valued premium customers, both over the phone and via email in Arabic, French, and English . Handle customer inquiries smoothly, from preparing offers to processing billing for individual trips and managing requests related to restaurant/club reservations, gift arrangements, tickets (sports and cultural events), spa/fitness services, yacht bookings, flowers, transportation, sightseeing, and more. Make reservations with restaurants, airlines, hotels, and local destination agencies with care. Share information about exciting additional services our company offers. Organize your tasks efficiently to ensure seamless operations. Provide support for member care related issues using your personal connections. Negotiate with suppliers to secure the best benefits for bookings. Gather and communicate member feedback to enhance our services. Maintain high service standards at every step of the member journey. Update request-related administration accurately and in real time. Ensure precise invoicing while taking advantage of commission opportunities. Confidently offer alternative options when the initial choice isn’t available. Your Profile:  Proficiency in professional English, Arabic, and French is mandatory; strong communication skills are a must. Candidates should be ready for a language assessment. A tertiary qualification or equivalent training in a relevant field, ideally in tourism. Preferred familiarity with Middle Eastern cultures and events (notably Dubai, Abu Dhabi, and Doha) along with experience in the travel industry. Experience in leisure areas, such as hospitality, customer service, concierge, or call center operations. A good understanding of luxury lifestyles and affluent clientele. Outstanding verbal and interpersonal abilities; capacity to uphold professionalism. Great attention to detail coupled with strong problem-solving skills. Able to perform well under tight deadlines and pressure, exhibiting a positive, 'Can-Do' attitude. Enthusiastic about providing excellent customer service and sharing local knowledge. Shift Patterns The position requires rotational shifts, 5 days a week, with examples being Tuesday to Saturday or Sunday to Thursday. Each shift lasts for 9 hours, which includes a 1-hour lunch break. Specific day shift hours will be discussed during the interview. The total work hours amount to 40 hours per week. Guidelines for Hybrid/Home Office option: Position based in the United Kingdom. If you reside within a reasonable commuting distance from the office, you will be eligible for a hybrid working arrangement, which requires you to be in the office at least twice a week. A quiet home office environment at your designated address that is free from background noise or distractions is essential. To work remotely or in a hybrid capacity, you must meet our minimum internet speed requirements, which will be verified during the recruitment process and again upon your hiring. Alternatively, you have the option to work from our well-equipped office.

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