Senior Performance Delivery Manager – Europe (Replacement Contract) job opportunity at Unilever.

Home Jobs In Poland Tag: Job Senior Performance Delivery Manager – Europe (Replacement Contract) position at Unilever


DatePosted 5 Days Ago bot
Unilever Senior Performance Delivery Manager – Europe (Replacement Contract)
Experience: 10-years
Pattern: full-time
Country:
apply Apply Now
Salary:
Status:

Job

Copy Link Report
degreeOND
loacation Katowice, Poland, Poland
loacation Katowice, Pola..........Poland

Join us as Senior Performance Delivery Manager – Europe Function : GCH – Global Customer Hubs Scope: Regional - European Location: Katowice - Poland Terms & Conditions:  Full-time – fixed-term contract role to cover maternity leave (replacement contract). FUNCTION INTRODUCTION Within the larger GBS function, Global Customer Hubs (GCH) partner Customer Operations (CO) across processes of planning, O2C, MDM, and Logistics. These services are managed primarily by an ecosystem of two partners with hubs spread over the world. Glibal Customer Hub (GCH) now supports 80%+ of UL turnover and continues to be a growing function. Global Customer Hub (GCH) team is not only focused on ensuring to deliver business results in partnership with CO and external partners, but also drives significant savings for Unilever through productivity through centralization, standardization, and deployment & adoption of technology. Europe Customer Hubs also have a significant part of business services being provided by the partner, Genpact. This is an exciting opportunity to play a key role in delivering performance and manage Genpact for European markets. This roles manages regular operations and works on value delivery across some critical pillar/ markets/ categories. Katowice Hub is a critical site for Unilever, serving overall Europe Operations with 3rd party hubs for Customer Operations and Supplier operations and in-house hub for comex. It is the largest center for Unilever in Europe and continues to grow. JOB PURPOSE Unilever is the place where you can bring your purpose to life with the work that you do – creating a better business and a better world. If you are looking to for an exposure of business across Europe and managing partners, then this role is just for you! KEY RESPONSIBILITIES   Ensure operational excellence and high‑quality delivery across partner-led operations. Build and develop a capable, high‑performing extended team. Drive transformation through analytics, automation, and digital tools. Lead process standardization and continuous end‑to‑end improvement. Manage governance routines and ensure compliance. Expand and scale hub operations, including transitions to partners. Mitigate operational risks and maintain a strong Business Continuity Plan Build strong partnerships with markets, business units, and capability teams. Define and manage KPIs/SLAs to reflect true operational performance. Identify and unlock value opportunities. Oversee contract updates and documentation. REQUIRED   QUALIFICATIONS   Supply Chain / Operations Expertise: Minimum 10+ years across multiple supply chain processes. Project Management: 2+ years of experience preferred. Transformational Leadership: Demonstrated ability to lead process, organizational, or technology change. External & Senior Stakeholder Management: Proven ability to manage external partners and effectively engage and influence senior stakeholders. Communication Skills: Excellent presentation, communication, and influencing abilities. Strategic Thinking: Ability to anticipate needs, plan ahead, and drive customer-centric decisions. End-to-End Mindset: Strong process integration approach, avoiding siloed ways of working. Results Orientation: Consistently delivers with a focus on excellence and ownership. Analytical & Negotiation Skills: Strong problem-solving abilities with effective influencing and negotiation. Global Collaboration: Experience working in virtual, global team environments. Language: Fluency in English (written and spoken). PREFERRED QUALIFICATIONS   Experience with tools: SAP, Kinaxis, OTM is an advantage. Strong business acumen and a customer‑centric mindset. Agile mindset with the ability to work in fast-changing environments. Ability to hold self and others accountable for delivery. Effective in both independent and team-based work settings. OUR OFFER Fixed-term contract (replacement contract). Competitive annual bonus. Company car or car allowance. Participation in the company share program. Private pension plan. Private medical care (Medicover). Private life insurance (Unum). Sports and wellness package (Benefit Systems). Two additional vacation days. Access to the Unilever employee shop. Access to Legimi (e ‑ book platform). Psychological support via the EAP platform. Hybrid working model: 3 days in the office / 2 days remote. Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bring ing their ‘Whole Self’ to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.

Other Ai Matches

Maschinen- und Anlagenbediener (d/w/m) Applicants are expected to have a solid experience in handling Job related tasks
HR Hub P2P Analyst North America Applicants are expected to have a solid experience in handling Job related tasks
Workplace Services Operations Supervisor Applicants are expected to have a solid experience in handling Job related tasks
Finance Intern Applicants are expected to have a solid experience in handling Job related tasks
Motorista Conferente 3 - Fábrica Pouso Alegre (MG) Applicants are expected to have a solid experience in handling Job related tasks
Assistant Manager Operations - Foods Applicants are expected to have a solid experience in handling Job related tasks
Trade Category Lead Applicants are expected to have a solid experience in handling Job related tasks
Customer-Category Demand & Fulfillment Assistant Manager Applicants are expected to have a solid experience in handling Job related tasks
Home Care Greater Asia and TH SHE Manager Applicants are expected to have a solid experience in handling Job related tasks
Trade Marketing Specialist Knorr Applicants are expected to have a solid experience in handling Job related tasks
Internship Human Resources Applicants are expected to have a solid experience in handling Job related tasks
Area Manager Push (Peshawar) Applicants are expected to have a solid experience in handling Job related tasks
Assistant Manager – R&D Processing, Home Care Bars Applicants are expected to have a solid experience in handling Home Care Bars related tasks
Personal Care VN Technical Project Lead R&D Manager Applicants are expected to have a solid experience in handling Job related tasks
remote-jobserver Remote
Territory Manager - Renuzi Lekki/Ajah Applicants are expected to have a solid experience in handling Job related tasks
Media Operations Manager Applicants are expected to have a solid experience in handling Job related tasks
Key Account Manager Foods Soriana & HEB Applicants are expected to have a solid experience in handling Job related tasks
Senior Strategy & Insights Executive - Personal Care Applicants are expected to have a solid experience in handling Job related tasks
Production Maintenance Technician- 2nd Shift Applicants are expected to have a solid experience in handling Job related tasks
Design Manager Applicants are expected to have a solid experience in handling Job related tasks
Project Engineer - Factory (1 Year Contract) Applicants are expected to have a solid experience in handling Job related tasks
Global TA Hub, GPS & GM Partnering Director Applicants are expected to have a solid experience in handling GPS & GM Partnering Director related tasks
Fragrance Design Leader –Beauty & Wellbeing (Hair & Skin Care) Applicants are expected to have a solid experience in handling Job related tasks