Enterprise Implementation Director job opportunity at Vatica Health.

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Date2026-01-29T19:53:40.112Z bot
Vatica Health Enterprise Implementation Director
Experience: 8-years
Pattern: Full-time
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United States Of America

Vatica + Cozeva: Shaping the Future of Value-Based Care Vatica Health’s merger with Cozeva brings together two industry leaders each recognized as Best in KLAS in their respective domains to transform how payers and providers collaborate to improve outcomes. This unique combination of people, process, and technology unites Vatica’s #1-rated risk adjustment platform with Cozeva’s #1-rated quality and population health platform, creating the most comprehensive point-of-care solution for advancing value-based care. Together, Vatica + Cozeva empower providers with an integrated suite of capabilities including advanced analytics, payer interoperability, and clinical services to optimize both patient and financial outcomes. For our current and future employees, this merger represents an exciting opportunity to be part of something bigger: A broader mission to improve healthcare quality and equity. A deeper platform of technology, data, and clinical insight. Greater potential for personal and professional growth within a fast-growing, category-defining organization. Join us and be part of Cozeva, a Vatica Health company as we build the future of value-based care: better for providers, payers, and patients alike. The Enterprise Implementation Director is a leader responsible for helping to define the strategy, build functionality, and ensure execution for enterprise customer onboarding and implementation. The Director partners closely with executive stakeholders across Sales, Product, Data, Engineering, Clinical, and Customer Success to align implementation strategy with client needs and company growth objectives. The Director will directly lead implementations and serve as sponsor for strategic health plan and provider organization customers. Responsibilities: Strategic Leadership & Vision Significantly contribute to the enterprise implementation strategy, aligning onboarding and go-live experiences with company growth, revenue, and retention goals. Establish scalable frameworks, methodologies, and best practices to support enterprise and complex customer implementations. Anticipate market, customer, and regulatory trends impacting implementations and proactively adapt strategy Customer Partnership & Advocacy Serve as sponsor for strategic and enterprise customers during onboarding and early lifecycle phases. Build trusted relationships with health plan and provider organization senior customer stakeholders, positioning Vatica + Cozeva as a long-term strategic partner. Act as the voice of the customer internally, influencing product direction, roadmap priorities, andNervous process improvements. Implementation Delivery & Operational Excellence Directly lead planning, execution, and delivery of complex, multi-workstream enterprise implementations. Ensure consistent, high-quality onboarding experiences across customers while allowing for tailored solutions where required. Drive continuous improvement in implementation efficiency, predictability, and outcomes. Cross-Functional Leadership & Alignment Partner with Sales to support deal scoping, implementation planning, and smooth handoffs from pre-sale to post-sale. Collaborate with Product, Data, Engineering, Clinical, and Support teams to resolve implementation dependencies and customer risks. Influence cross-functional priorities to reduce friction and improve customer outcomes. Metrics, Reporting & Business Impact Define, track, and report on implementation KPIs including time-to-first-value, customer satisfaction, adoption, and retention indicators. Use data-driven insights to identify risks, trends, and opportunities for optimization. Contribute to forecasting, capacity planning, and resource allocation decisions. 8+ years of experience in healthcare technology, healthcare administration, or SaaS, including leadership experience. Demonstrated success leading enterprise or complex customer implementations at scale. Deep experience working with Health Plans, IPAs, MSOs, or value-based care programs strongly preferred. Proven ability to lead cross-functional initiatives and influence senior stakeholders without direct authority Competencies: Instills Trust, Demonstrates Self-awareness & Interpersonal Savvy Builds trust by following through on commitments and leading with integrity and authenticity. Leverages self-awareness to seek feedback from others and reacts positively to constructive criticism. Understands and responds to the emotions and behaviors of others. Leverages emotional intelligence to influence positive results. Balances Stakeholders & Manages Conflict Anticipating and balancing the needs of multiple stakeholders and multiple projects. Highly prepared and knowledgeable about expectations. Delivers fair and flexible response to stakeholder needs. Handling conflict situations to resolve effectively and professionally. Applies fair decision-making to balance competing interests mediating any points of abrasion. Drives Results, Vision, and Purpose Ensure daily tasks lead to impactful results that align with Vatica priorities. Results-driven champion for Vatica. Adjusts plans as needed to ensure effectiveness. Profitability focused, persistent in achieving objectives with a positive track record of exceeding performance Manages Ambiguity & Complexity Works through situations where factors of direction are not certain. Comfortable working through change and can act on decisions without the total picture. Researches the root cause of problems and collaborates with multiple sources to solve them. Situational Adaptability & Flexibility Adapts approach in real time to respond to different situations. Thinks quickly and readily adapts behavior in the moment. High level of versatility. Strategic Mindset Considering future possibilities or roadblocks and creating strategies to drive results. Anticipates future trends and implications of decision making.

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