VP of Commerical Operations job opportunity at Vatica Health.

Home Jobs In United States Of America Tag: Job VP of Commerical Operations position at Vatica Health


Date2026-02-20T20:44:44.866Z bot
Vatica Health VP of Commerical Operations
Experience: 10-years
Pattern: Full-time
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degreeMBA
United States Of America

The Vice President of Commercial Operations responsible for leading and optimizing growth operations, revenue operations and customer operations to drive scalable, efficient, and predictable commercial performance. This executive leader is accountable for enabling the broader Commercial organization across the customer lifecycle, from prospect engagement through customer retention and expansion, by establishing strong operational discipline, data-driven decision-making, and consistent processes. The position can be remote and reports directly to the EVP of Commercial Operations.      Responsibilities:   Leads, mentors, and develops revenue operations, growth operations, and customer operations teams, fostering a high-performing, accountable, and collaborative culture  Drives alignment of commercial operations processes, systems, data and reporting to help the commercial organization operate with less friction and create scalability  Oversees operational functions that support customer onboarding, adoption, retention, and expansion to ensure consistency and high customer satisfaction  Deploys commercial operations advancements through effective training, communication, tracking, and reinforcement across the Commercial and cross-functional stakeholders  Develops and optimizes key commercial reporting and dashboards that provide actionable insights into pipeline health, revenue performance, customer outcomes, and operational efficiency  Builds strong, collaborative relationships across matrixed teams to ensure alignment and effective execution of commercial operations initiatives  Applies data, stakeholder insights, and financial acumen to continuously improve commercial operations and overall commercial effectiveness  Supports strategic planning and execution of commercial initiatives in alignment with company objectives  Drives disciplined planning, clear communication, and consistent execution across all commercial operations activities and holds team members accountable  Delivers executive-ready content and participates in executive-level forums   Bachelor's degree is required for the position   10+ years of progressive commercial operations or business leadership experience  5+ years of healthcare industry experience, including experiences with a health plan or health care delivery organizations  Demonstrated success building and leading multi-functional commercial or business operations teams  Experience overseeing commercial technology systems (e.g., CRM), commercial reporting, and operational processes at scale  Track record of building influential relationships with internal executive and cross-functional department leaders  Strong executive presence with exceptional presentation, written, and verbal communication skills  Demonstrated self-starter with strong strategic planning, organization, analytics and problem-solving skills  Ability to lead and thrive in a fast-paced, sometimes ambiguous environment  Ability to travel up to 10% of the time     Preferred:  Graduate degree in a related field (e.g., MBA, MHA)  Direct experience supporting Risk Adjustment, Quality, or value-based care business models  Experience operating in a matrixed organization undergoing growth or transformation    Competencies:    Drives Results, Vision, and Purpose  Ensure daily tasks lead to impactful results that align with Vatica priorities.   Results-driven champion for Vatica.   Adjusts plans as needed to ensure effectiveness.   Profitability focused, persistent in achieving objectives with a positive track record of exceeding performance.  Builds Effective Teams, Directs Work, & Develops Talent  Building strong-identity teams that apply their diverse skills and perspectives to achieve common goals.   Developing people to meet both their career goals and the organization’s goals.   Providing direction, delegating, and removing obstacles to get work done.  Communicates Effectively  Exchanging ideas, knowledge, and data so that the message is received and understood with clarity and purpose.   Leverages emotional intelligence to adapt to the emotions and intentions of others.  Customer Focus & External Relationships  Builds strong internal and external customer relationships and prioritizes customer-centric solutions.   Identifies opportunities to serve customers and stakeholders more effectively.  Strategic Mindset  Considering future possibilities or roadblocks and creating strategies to drive results.  Anticipates future trends and implications of decision.  Decision Quality  Demonstrates sound and timely decision making to maintain alignment with the needs of the company.   Uses critical thinking with analysis, knowledge, and experience to make decisions.   

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