Business Process Architect job opportunity at Thorlabs,.

Home Jobs In United States Of America Tag: Job Business Process Architect position at Thorlabs,


Date2025-09-26T20:41:51.862Z bot
Thorlabs, Business Process Architect
Experience: 5-years
Pattern: Full-time
Country:
apply Apply Now
Salary:
Status:

Job

Copy Link Report
degreeGeneral
loacation Newton, United States Of America
loacation Newton....United States Of America

Thorlabs is pleased to play a role in advancing science through the components, instruments, and systems we design and manufacture. We believe that science and innovation have great potential to improve the world around us and are committed to advancing photonics (i.e., light-based) technologies that positively impact our customers, employees, and communities. Via educational outreach and more sustainable business practices, we continuously invest in a brighter future. We recognize that each of our employees is a unique individual with the ability to contribute to our success and seek to find great people who will thrive in our fun, fast-paced culture. The Business Process Architect will be the primary owner of the configurations and changes to the Microsoft Dynamics 365 (D365) application within the relevant modules. This pivotal role focuses on optimizing, configuring, and managing D365 to ensure it aligns with the organization's operations, reporting requirements, and compliance standards. The role will work closely with operational and department teams, IT, and external partners to ensure D365 delivers seamless solutions that drive operational efficiency, enhance business processes, and optimize the user experience. Although the location of the position is in Newton, NJ, from time to time it may be required to undertake duties at other Thorlabs locations. Essential Job Functions include the following , but not limited to: Own and Manage D365 Configuration - Ensure D365 configurations in relevant modules align with business needs Liaison Between Stakeholders - Act as the primary liaison between finance stakeholders (including business process owners and subject matter experts) and the IT team, translating business requirements into actionable system configurations and enhancements. Support Process Standardization - Work closely with operational teams globally to support the standardization of processes, ensuring both global requirements and local variations are accommodated effectively in the system. Documentation and Configuration Management - Maintain thorough documentation for all configurations, system changes, and requirements to ensure clarity and compliance for audit purposes. Change Management and Support - Lead change management activities for system updates, upgrades, and new features within the relevant modules, ensuring minimal disruption and effective user adoption. Enhance Reporting and Compliance - Collaborate with internal teams and external auditors to ensure that D365 supports all reporting, auditing, and compliance requirements. Continuous Improvement - Regularly assess system performance and suggest improvements, working closely with internal and external teams to optimize D365 for greater efficiency and effectiveness. Sales & Customer Service Configuration alignment in Sales & Customer Service modules, Including quote to cash workflows, sales, service, distribution and customer support Meet both global standards and localized requirements, while driving process improvements and optimizing the user experience. Work with global subject matter experts, cross-functional stakeholders, and IT teams to enhance customer engagement, streamline sales operations, and improve service delivery. Physical Activities: The employee is occasionally required to stoop, kneel, crouch, climb or crawl. The employee must frequently lift and move up to 10 pounds and occasionally lift and move up to 25 pounds. Qualifications Experience: 5+ years of experience in a similar role (e.g., Business Process Owner, Business Analyst, or System Architect) within a multinational organization. Proven experience in ERP implementation, configuration, and optimization, particularly in financial systems and processes. Education: Bachelor’s degree in Business Administration, Communications, Management Information Systems, Computer Science, or a related field, or equivalent experience within the Customer Service or Sales domain. Specialized Knowledge and Skills: Experience with data analysis, reporting tools, and forecasting in an ERP environment. Strong project management and process improvement skills, with the ability to manage system upgrades and enhancements. Customer service-oriented attitude, with an ability to work effectively with both internal and external stakeholders. Ability to work in a fast-paced, dynamic environment with a focus on detail and accuracy. Sales & Customer Service Experience in supporting the sales, customer service and support processes. Strong hands-on experience with D365 FO & CE, including the full quote to cash process, especially in a multi-site manufacturing environment. In-depth knowledge of D365 Fo & CE modules, including sales, service, distribution and support. Strong understanding of customer centricity and processes to support same day shipment. Other: Availability for occasional weekend work. Willingness to travel occasionally (National/Global). Pay range for this position is $104,000 - $135,000 annually dependent on experience Thorlabs values its diverse environment and is proud to be an Equal Employment Opportunity/Affirmative Action employer. All qualified individuals will receive consideration for employment without regard to race, color, religion, gender, gender identify or expression, sexual orientation, national origin, genetics, disability, age or veteran status. Job descriptions are not intended as and do not create employment contracts. The organization maintains its status as an at-will employer. Employees can be terminated for any reason not prohibited by law .

Other Ai Matches

Sommarjobb R&D Applicants are expected to have a solid experience in handling Job related tasks
R&D Applications Engineer - 1681 Applicants are expected to have a solid experience in handling Job related tasks
Business Process Architect Applicants are expected to have a solid experience in handling Job related tasks
Mechanical Design Engineer - 1621 Applicants are expected to have a solid experience in handling Job related tasks
(Senior) Specialist Organizational Development, Leadership & Change (m/w/x) Applicants are expected to have a solid experience in handling Leadership & Change (m/w/x) related tasks
General Helper Applicants are expected to have a solid experience in handling Job related tasks
Inventory Control Clerk I Applicants are expected to have a solid experience in handling Job related tasks
Laser Technician II Applicants are expected to have a solid experience in handling Job related tasks
Senior Science Writer-Marketing - 1728 Applicants are expected to have a solid experience in handling Job related tasks
Opto-Electronics Assembler I Applicants are expected to have a solid experience in handling Job related tasks
Manufacturing Operator (Cell 2, Second Shift) - 1732 Applicants are expected to have a solid experience in handling Second Shift) - 1732 related tasks
Sommarjobb produktion Applicants are expected to have a solid experience in handling Job related tasks
Metal Finishing Racker Applicants are expected to have a solid experience in handling Job related tasks
Assembler II Applicants are expected to have a solid experience in handling Job related tasks
Optical Engineer II Applicants are expected to have a solid experience in handling Job related tasks
Quality Control Inspector 2 nd Shift Applicants are expected to have a solid experience in handling Job related tasks
Senior Produktionspezialist/in (m/w/x) - Optoelektronik Applicants are expected to have a solid experience in handling Job related tasks
Draughtsperson - 1733 Applicants are expected to have a solid experience in handling Job related tasks
Shipping Clerk I - PM Shift Applicants are expected to have a solid experience in handling Job related tasks
Quality Control Inspector Applicants are expected to have a solid experience in handling Job related tasks
Controller (m/w/x) Applicants are expected to have a solid experience in handling Job related tasks
Assembly Technician Applicants are expected to have a solid experience in handling Job related tasks
Sachbearbeiter Logistik (m/w/d) Applicants are expected to have a solid experience in handling Job related tasks