Field Service Engineer I job opportunity at Thorlabs,.



Date2026-02-04T21:51:44.936Z bot
Thorlabs, Field Service Engineer I
Experience: 4-years
Pattern: Full-time
apply Apply Now
Salary:
Status:

Job,

Copy Link Report
degreeGeneral
loacation Sterling, United States Of America
loacation Sterling....United States Of America

Thorlabs is pleased to play a role in advancing science through the components, instruments, and systems we design and manufacture. We believe that science and innovation have great potential to improve the world around us and are committed to advancing photonics (i.e., light-based) technologies that positively impact our customers, employees, and communities. Via educational outreach and more sustainable business practices, we continuously invest in a brighter future. We recognize that each of our employees is a unique individual with the ability to contribute to our success and seek to find great people who will thrive in our fun, fast-paced culture. The Life Science Field Service Engineer is responsible for installing, servicing, and supporting the imaging systems product line, including but not limited to confocal and multiphoton microscopes. The position helps develop programs for after sales installation, preventive maintenance, and service contracts to support a growing line of imaging systems. Field Service Engineer must have a solid understanding of the life science industry; laser, optics and microscopy experience is preferred. The position maybe field based. • Install new systems • Perform warranty related service at customer sites • Improve internal and external service reporting • Execute Preventive Maintenance program for existing customers • Promote service contracts for customers • Document field service activities • Improve customer response time • Assist system installation and evaluation for tradeshows The Company retains the right to change or assign other duties to this position Experience: • Entry level to 4 years hands-on experience aligning, maintaining and servicing optical equipment including lasers and microscopes preferred • Prior field service experience • Direct customer relationship experience Education: • BS in Engineering Technology, EE, Biomedical Science, Physics or equivalent. Technical school/military experience considered. Specialized Knowledge and Skills: • Proficient in Windows based PC machine use, especially MS Office and other communication tools. • Ability to work independently, and ability to work in a team environment and comply with high quality standards as well • Strong communication and facilitation skills. • Strong business acumen • Understanding of customer/marketplace and drivers that influence customer behavior • Strong problem solving/analysis skills related to field service • Must be willing to travel 75% of the time The estimated pay range for this role is $71,400 - $ 93,900 annually Thorlabs values its diverse environment and is proud to be an Equal Employment Opportunity/Affirmative Action employer.  All qualified individuals will receive consideration for employment without regard to race, color, religion, gender, gender identify or expression, sexual orientation, national origin, genetics, disability, age or veteran status. Job descriptions are not intended as and do not create employment contracts.  The organization maintains its status as an at-will employer.  Employees can be terminated for any reason not prohibited by law.

Other Ai Matches

Engineering Technician II Applicants are expected to have a solid experience in handling Job related tasks
CNC Operator (Tables, First Shift) - 1731 Applicants are expected to have a solid experience in handling First Shift) - 1731 related tasks
Shipping and Warehouse Operator - 1705 Applicants are expected to have a solid experience in handling Job related tasks
CNC Operator (First Shift) - 1739 Applicants are expected to have a solid experience in handling Job related tasks
Manufacturing Operator (Cell 2, Second Shift) - 1732 Applicants are expected to have a solid experience in handling Second Shift) - 1732 related tasks
Opto-Electronics Assembler II Applicants are expected to have a solid experience in handling Job related tasks
Customer Service Sachbearbeiter/in (m/w/x) Applicants are expected to have a solid experience in handling Job related tasks
Assembly Technician II Applicants are expected to have a solid experience in handling Job related tasks
Product Assembler - 6 Month FTC - 1743 Applicants are expected to have a solid experience in handling Job related tasks
Sommarjobb produktion Applicants are expected to have a solid experience in handling Job related tasks
Metal Finishing Racker Applicants are expected to have a solid experience in handling Job related tasks
Mechanical Design Engineer - 1621 Applicants are expected to have a solid experience in handling Job related tasks
Sommarjobb R&D Applicants are expected to have a solid experience in handling Job related tasks
CNC Machinist Applicants are expected to have a solid experience in handling Job related tasks
Development Engineer - Software for Manufacturing (m/w/x) Applicants are expected to have a solid experience in handling Job related tasks
CNC Machinist 2nd Shift - Lathe Applicants are expected to have a solid experience in handling Job related tasks
Draughtsperson - 1733 Applicants are expected to have a solid experience in handling Job related tasks
QC Inspector I Applicants are expected to have a solid experience in handling Job related tasks
Shipping Clerk I - PM Shift Applicants are expected to have a solid experience in handling Job related tasks
Photonics Engineer II Applicants are expected to have a solid experience in handling Job related tasks
General Helper Applicants are expected to have a solid experience in handling Job related tasks
Assembly Technician Applicants are expected to have a solid experience in handling Job related tasks
Senior Produktionspezialist/in (m/w/x) - Optoelektronik Applicants are expected to have a solid experience in handling Job related tasks