(CAN) Customer Service Manager job opportunity at Walmart Inc.

Home Jobs In Canada Tag: Job (CAN) Customer Service Manager position at Walmart Inc


DatePosted 7 Days Ago bot
Walmart Inc (CAN) Customer Service Manager
Experience: General
Pattern: part-time
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degreeAssociate
loacation (CAN) ON KAPUSKASING 03041 WAL-MART, Canada
loacation (CAN) ON KAPUS..........Canada

Position Summary... Coordinate Front End operations to provide exceptional customer service, ensuring a positive shopping experience and driving customer loyalty. Ensures compliance with Company programs, while maintaining operational standards. What you'll do... 1. Ensures safe work processes and emergency procedures are followed, i.e., safe lifting techniques, cleanliness of area, evacuations, down registers, emergency codes, theft. 2. Handle customer and Associate concerns and provide guidance as required. 3. Monitors all Front End associates ensuring proper coverage, coordinating breaks as well as providing assistance to outlying registers. 4. Provides training to Associates on systems and Company procedures, i.e., scanning accuracy, productivity, company programs and initiatives, discounts, EAS system, safety. 5. Oversees purchase, return and exchange transactions and assists with the correction of errors where required, providing approvals, and verifying processes to meet Company guidelines. 6. Ensures all EAS systems are functioning to standard, i.e. Cashiers deactivating, Greeters handling issues appropriately, completing “Failure to Deactivate” Logs. 7. Prepares registers for opening and closing daily and supports cashiers by providing change as needed, while maintaining front end cash levels and supports process by completing audits on register accuracy. 8. Oversees and promotes all company sponsor programs and initiatives, i.e., credit card service, Walmart protection plan, charity initiatives, and discount programs. The minimum rate of pay for this position starts from $18.55. Rate of pay will be determined based on relevant experience. ‎  Le taux horaire minimum pour ce poste débute à 18.55 $. Le taux horaire sera déterminé en fonction de l’expérience pertinente. ㅤ Minimum Qualifications... Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications. Age - 16 or older Preferred Qualifications... Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications. Walmart will accommodate the disability-related needs of applicants and associates as required by law. Primary Location… 350 Government Rd E, Kapuskasing, ON P5N 2X7, Canada Are you currently a Walmart associate? Please login to your Workday account and use the Find Jobs report to apply for this job. Find Jobs ㅤ Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice .

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