SAP S/4HANA Business Enablement Customer master data expert job opportunity at Sanofi.

Home Jobs In Spain Tag: Job SAP S/4HANA Business Enablement Customer master data expert position at Sanofi


DatePosted 26 Days Ago bot
Sanofi SAP S/4HANA Business Enablement Customer master data expert
Experience: 5-years
Pattern: full-time
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degreeMaster's (M.A.)
loacation Barcelona, Spain
loacation Barcelona....Spain

SAP S/4HANA Business Enablement Customer master data expert Location: Barcelona This position is part of the Business System Owner team within the Order to Serve (O2S) Global Process Owner organization. The role supports the implementation of customer master data management within the iShift program, ensuring successful deployment of standardized E2E processes across all regions. Key focus areas include:  Supporting the implementation of core model processes for customer master data management  Assisting in ensuring system design and configuration meet business requirements  Contributing to change management and stakeholder engagement activities  Supporting process and system testing with K-users  Collaborating with Global Process Leads for process design and improvements    Main responsibilities   1. Preparation Phase   Assist in data gathering activities for customer master data across assigned business units or geographies  Conduct initial data validation, identifying basic inconsistencies or gaps in customer data  Document business scenarios related to customer master data  Collect and organize as-is information, including process flows and system landscapes for customer data management  Support the analysis of current customer data practices alignment with planned S/4HANA design  Gather performance metrics and KPIs for customer master data processes  Assist in creating and maintaining stakeholder mapping  Support the development of implementation roadmaps for customer data management  Contribute to gap analysis between current and target operating model for customer master data  Help translate gaps into business requirements for customer data management  2. Scoping and Design Phase   Support gap analysis between current customer master data processes and core model  Assist in presenting customer data core model to stakeholders  Document potential deviations from customer data core model  Help prepare documentation for Design Authority escalations  Support the solution delivery team on customer data design specifications  Assist in translating business requirements into functional specifications for customer master data  Participate in design review sessions and document outcomes  Maintain customer data design documentation in Signavio  Support approval processes and track issues  Document process improvement opportunities for customer data management  Assist in coordination between business stakeholders and technical teams  3. Build & Test Phase   Support K-user engagement strategies for customer master data processes  Assist in creating testing schedules for customer data functionality  Support K-users during test script execution for customer master data processes  Document defects and assist in developing resolution requirements  Contribute to the development of customer data process documentation and training materials  Assist in K-user training activities for customer master data  Help track testing progress and report on key metrics  Support the development of test completion reports for customer data processes  4. Deploy & Hypercare Phase   Assist in preparing K-users for end-user training on customer master data processes  Provide basic hypercare support for customer data issues and document them  Help analyze customer data process performance metrics  Support the investigation and resolution of customer data issues during hypercare  Assist in coordination efforts between business and technical teams  Support solution validation and sign-off processes for customer data management  Assist in hypercare completion activities and transition to BAU  5. Continuous Improvement   Collect feedback on implemented customer master data processes and systems  Document lessons learned in customer data management  Support process enhancement activities for customer master data  Assist in knowledge transfer strategies for customer data processes  Help monitor customer data core model adherence  Support continuous improvement initiatives for customer data management  Assist in identifying automation opportunities for customer data processes  Help gather data for customer master data enhancement project business cases  6. Change Management   Document process changes related to customer master data between functions and Business Operations  Assist in mapping system changes and their impacts on customer data management  Support organizational impact analysis for customer data processes  Document role changes in customer data management  Help gather local requirements and concerns related to customer master data  Assist in developing training needs analysis for customer data processes  Support the creation of change management materials and campaigns for customer data implementation  Document change-related issues for customer master data  Assist in stakeholder engagement activities related to customer data management  7. Project Management and Governance   Document risks and issues related to customer master data, supporting escalation when necessary  Ensure alignment between customer data processes and overall strategy  Support decision-making processes by gathering and organizing relevant customer data  Assist in team capacity planning and resource allocation across customer data projects  Support team alignment with project objectives and timelines  Assist in team performance monitoring and reporting for customer data initiatives  Requirements   Educational Background   Bachelor's degree in business-related fields; Master's degree is a plus  Professional Experience   3-5 years' experience in Customer Master Data Management  Experience in transformation programs involving customer data  Familiarity with SAP implementation projects, particularly S/4HANA and MDG  Understanding of customer data management within order-to-cash processes  Knowledge of data governance principles  Key Competencies   Good project management skills  Basic change management capabilities  Ability to work effectively in cross-functional teams  #LI-Hybrid #BarcelonaHub #SanofiHubs Pursue progress , discover extraordinary Better is out there. Better medications, better outcomes, better science. But progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let’s be those people. At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, ability or gender identity. Watch our ALL IN video and check out our Diversity Equity and Inclusion actions at sanofi.com !

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