Customer Engagement Manager job opportunity at Sanofi.

Home Jobs In Australia Tag: Job Customer Engagement Manager position at Sanofi


DatePosted 11 Days Ago bot
Sanofi Customer Engagement Manager
Experience: 3-years
Pattern: full-time
Country:
apply Apply Now
Salary:
Status:

Job

Copy Link Report
degreeMBA
loacation Barangaroo, Australia
loacation Barangaroo....Australia

Job Title: Customer Engagement Manager. Influenza & COVID-19 Location: Barangaroo, Australia Job type: Full time Position Overview/Key Responsibilities  Position Summary:   Contributes to the activation and amplification of the global franchise and brand strategy to deliver growth in-market. Is responsible for leading the development and implementation of the integrated Vaccines Customer Engagement Strategy with cross functions, with the intent to create a best-in-class customer approach for all stakeholders of Sanofi Vaccines. This leader will report to the South Korea, Australia and New Zealand Head of Influenza and COVID.  This individual will lead the cross-functional team responsible for translating the Vaccines strategic imperatives and customer insights into a communicable end to end customer engagement strategy above the business franchises. Ensuringthe strategy is well understood and executed consistently within different businesses. This position will directly interface with senior leaders, global marketing, customer facing positions and agency partners, as well as with all relevant internal functional team members.  Key Responsibilities:  Lead the annual cross functional brand planning processes including prioritization and project creation. Develop a coordinated approach, timing and template for the brand planning process and work across the Vaccines business unit to deliver a harmonized document.  Create and complete the content strategy plan and oversee the country execution of the brand plan.  Lead the development of customer engagement plans aligned to brand plans and GTM plans. Lead the customer journey creation and identify areas of improvement to enhance customer satisfaction, loyalty and overall experience. Leverage data to develop an understanding of customer preference to tailor the communication and impact. Adapt global content in partnership with external agencies and meet local regulatory requirements Foster effective communication across divisions and departments Sanofi preparation for external events Experience  Understanding of all function’s contribution to customer experience, build trust and liaise optimally with Commercial, Medical, Corporate Affairs, Market Access and Supply Chain.  Bring a digital first and innovative mindset to tactic formulation, execution and measurement.  Experience in Omnichannel strategic development in a multi-dimensional and rapid changing environment. Ability to prioritize & deploy Omnichannel tactic in working across multiple healthcare environments in a transversal environment.  Championing Agile ways of working to deliver tactics developed globally and executed locally.  Key Capabilities:  Experience and proven ability to build customer engagement strategies  Demonstrated ability to synthesize data into a few clear trends and areas of focus  Ability to influence, mobilize and manage a complex set of internal and external stakeholders  Strong business and science background  Strong analytical and strategic thinking skills  Performance orientation and ability to work and deliver along agreed timelines  Experience in life sciences brand/product commercialization  Basic Qualifications:  Minimum requirements: BA or BSc; MBA or other advanced degree is a plus.  Minimum 3 years in life sciences and healthcare with experience in multiple therapeutic areas and functions. Specific digital project experience including a working understanding of Agile  Previous experience is Vaccines and/or Consumer Healthcare/FMCG is a plus  Pursue progress , discover extraordinary Better is out there. Better medications, better outcomes, better science. But progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let’s be those people. At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, ability or gender identity. Watch our ALL IN video and check out our Diversity Equity and Inclusion actions at sanofi.com !

Other Ai Matches

特药事业部-医学信息沟通代表-北京 Applicants are expected to have a solid experience in handling Job related tasks
Manager - CAD services Applicants are expected to have a solid experience in handling Job related tasks
Opérateur de Production en Zone Stérile Applicants are expected to have a solid experience in handling Job related tasks
Associate Director, Omnichannel Enablement Lead Applicants are expected to have a solid experience in handling Omnichannel Enablement Lead related tasks
Head of Manufacturing & Supply Services European Hubs Applicants are expected to have a solid experience in handling Job related tasks
CV&T-Medical Information Communication Repres-Beijing Applicants are expected to have a solid experience in handling Job related tasks
Sr. Associate – HEVA (Evidence Synthesis) Applicants are expected to have a solid experience in handling Job related tasks
Talent Optimization Analyst Applicants are expected to have a solid experience in handling Job related tasks
Associate Director of Commercial Training - Dermatology Applicants are expected to have a solid experience in handling Job related tasks
Senior District Manager Applicants are expected to have a solid experience in handling Job related tasks
MES DevOps Engineer - Siemens OPCenter Applicants are expected to have a solid experience in handling Job related tasks
Regional Manager Applicants are expected to have a solid experience in handling Job related tasks
Area Business Manager, Dermatology, Pensacola, FL Applicants are expected to have a solid experience in handling Dermatology, Pensacola, FL related tasks
Senior Automation Business Analyst Applicants are expected to have a solid experience in handling Job related tasks
MONTERREY - PSP RD Adherence Champion Applicants are expected to have a solid experience in handling Job related tasks
疫苗事业部-医学信息沟通代表--马鞍山 Applicants are expected to have a solid experience in handling Job related tasks
DCP&DTP Channel Manager-Nanning Applicants are expected to have a solid experience in handling Job related tasks
US Medical Director, Dupilumab Atopic Dermatitis Applicants are expected to have a solid experience in handling Dupilumab Atopic Dermatitis related tasks
Transplant-(Senior) Brand Manager-Shanghai Applicants are expected to have a solid experience in handling Job related tasks
A la recherche d’une alternance dans le domaine de la production et de l’amélioration continue ? Contactez-nous !  Applicants are expected to have a solid experience in handling Job related tasks
Head of Performance and Process Improvement Applicants are expected to have a solid experience in handling Job related tasks
GTMC-Omnichannel Campaign Capabilities Lead-Shanghai Applicants are expected to have a solid experience in handling Job related tasks
Technicien de Maintenance Applicants are expected to have a solid experience in handling Job related tasks