Infra Tech Support Practitioner job opportunity at Accenture Plc.

Home Jobs In India Tag: Information Technology Operations Infra Tech Support Practitioner position at Accenture Plc


bot
Accenture Plc Infra Tech Support Practitioner
Experience: General
Pattern: full-time
Country:
apply Apply Now
Salary:
Status:

Information Technology Operations

Copy Link Report
degreeBachelor's (B.Sc.)
loacation Gurugram, India
loacation Gurugram....India

Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Citrix Virtual Apps and Desktop Administration Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary: As an Infra Tech Support Practitioner, you will engage in the ongoing technical support and maintenance of production and development systems and software products. Your typical day will involve addressing technical issues, providing solutions, and ensuring the smooth operation of configured services across various platforms. You will work both remotely and onsite, collaborating with team members to troubleshoot and resolve hardware and software challenges while adhering to established operating models and processes. Roles & Responsibilities: - Expected to be an SME. - Collaborate and manage the team to perform. - Responsible for team decisions. - Engage with multiple teams and contribute on key decisions. - Provide solutions to problems for their immediate team and across multiple teams. - Facilitate knowledge sharing sessions to enhance team capabilities. - Monitor system performance and proactively address potential issues. Professional & Technical Skills: - Must To Have Skills: Proficiency in Citrix Virtual Apps and Desktop Administration. - Strong understanding of virtualization technologies and their implementation. - Experience with troubleshooting and resolving issues in virtual environments. - Familiarity with network protocols and configurations. - Ability to document processes and create user guides for technical support. Additional Information: - The candidate should have minimum 5 years of experience in Citrix Virtual Apps and Desktop Administration. - This position is based at our Gurugram office. - A 15 years full time education is required.

Other Ai Matches

Order to Cash Operations Analyst Applicants are expected to have a solid experience in handling Business Process Delivery related tasks
I&F Decision Sci Practitioner Specialist Applicants are expected to have a solid experience in handling AI & Data related tasks
Financial Plan & Analysis Analyst Applicants are expected to have a solid experience in handling Finance related tasks
Custom Software Engineer Applicants are expected to have a solid experience in handling Software Engineering related tasks
Technology Support Engineer Applicants are expected to have a solid experience in handling Information Technology Operations related tasks
Custom Software Engineer Applicants are expected to have a solid experience in handling Software Engineering related tasks
Custom Software Engineer Applicants are expected to have a solid experience in handling Software Engineering related tasks
Application Tech Support Practitioner Applicants are expected to have a solid experience in handling Information Technology Operations related tasks
Sales Prog & Incentive Mgmt Analyst Applicants are expected to have a solid experience in handling Sales Enablement related tasks
Security Architect Applicants are expected to have a solid experience in handling Security related tasks
Order to Cash Operations New Associate Applicants are expected to have a solid experience in handling Business Process Delivery related tasks
*Business Strategy Consultant / Manager & Senior Manager - Sydney and Melbourne* Applicants are expected to have a solid experience in handling Account Leadership related tasks
Full Stack Engineer Applicants are expected to have a solid experience in handling Software Engineering related tasks
Security Architect Applicants are expected to have a solid experience in handling Security related tasks
Custom Software Engineer Applicants are expected to have a solid experience in handling Software Engineering related tasks
Data & AI Science Consultant Applicants are expected to have a solid experience in handling AI & Data related tasks
TS&A - Technology Strategy Consultant/Manager (CR) Applicants are expected to have a solid experience in handling Consulting related tasks
Business Transformation Senior Manager Applicants are expected to have a solid experience in handling Performance & Quality related tasks
Procurement Practice Manager Applicants are expected to have a solid experience in handling Sourcing & Procurement Services related tasks
Order to Cash Operations Analyst Applicants are expected to have a solid experience in handling Business Process Delivery related tasks
Strategy & Consulting - Global Network | SONG - Content Management Consultant Applicants are expected to have a solid experience in handling Consulting related tasks
Delivery Operations Associate Manager Applicants are expected to have a solid experience in handling Service Delivery related tasks
Custom Software Engineer Applicants are expected to have a solid experience in handling Software Engineering related tasks