Application Support Engineer job opportunity at Accenture Plc.

Home Jobs In India Tag: Software Engineering Application Support Engineer position at Accenture Plc


bot
Accenture Plc Application Support Engineer
Experience: General
Pattern: full-time
Country:
apply Apply Now
Salary:
Status:

Software Engineering

Copy Link Report
degreeBachelor's (B.Sc.)
loacation Gurugram, India
loacation Gurugram....India

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Incident Management Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary: As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and solves issues within multiple components of critical business systems. Your typical day will involve collaborating with various teams to troubleshoot incidents, ensuring that systems operate smoothly and efficiently, and contributing to the overall improvement of service delivery. You will engage in problem-solving activities, analyze system performance, and implement solutions that enhance user experience and operational efficiency. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work related problems. - Assist in the development and implementation of incident management processes to improve service delivery. - Document and maintain records of incidents and resolutions to facilitate knowledge sharing within the team. Professional & Technical Skills: - Must To Have Skills: Proficiency in Incident Management. - Strong analytical and problem-solving skills to identify root causes of incidents. - Experience with ticketing systems and incident tracking tools. - Ability to communicate effectively with technical and non-technical stakeholders. - Familiarity with ITIL framework and best practices in service management. Additional Information: - The candidate should have minimum 3 years of experience in Incident Management. - This position is based at our Gurugram office. - A 15 years full time education is required.

Other Ai Matches

Order to Cash Operations Associate-Voice Applicants are expected to have a solid experience in handling Business Process Delivery related tasks
Application Tech Support Practitioner Applicants are expected to have a solid experience in handling Information Technology Operations related tasks
Record to Report Ops Senior Analyst Applicants are expected to have a solid experience in handling Business Process Delivery related tasks
Application Tech Support Practitioner Applicants are expected to have a solid experience in handling Information Technology Operations related tasks
Full Stack Engineer Applicants are expected to have a solid experience in handling Software Engineering related tasks
S&C Global Network - AI - Song - CDP-Consultant Applicants are expected to have a solid experience in handling AI & Data related tasks
Salesforce Marketing Developer Applicants are expected to have a solid experience in handling Business & Technology Integration related tasks
Inbound Sales Representative Associate Applicants are expected to have a solid experience in handling Sales as a Service related tasks
S&C Global Network - AI - Life Sciences -Data Science Associate Applicants are expected to have a solid experience in handling Analytics and Insights related tasks
Insurance Operations Analyst Applicants are expected to have a solid experience in handling Business Process Delivery related tasks
Custom Software Engineer Applicants are expected to have a solid experience in handling Software Engineering related tasks
Sales Prog & Incentive Mgmt Analyst Applicants are expected to have a solid experience in handling Sales Enablement related tasks
Sales Prog & Incentive Mgmt Analyst Applicants are expected to have a solid experience in handling Sales Enablement related tasks
Security Architect Applicants are expected to have a solid experience in handling Security related tasks
Order to Cash Operations Associate Applicants are expected to have a solid experience in handling Business Process Delivery related tasks
Inbound Sales Representative Associate Applicants are expected to have a solid experience in handling Sales as a Service related tasks
Record to Report Ops Analyst Applicants are expected to have a solid experience in handling Business Process Delivery related tasks
Order to Cash Operations Analyst Applicants are expected to have a solid experience in handling Business Process Delivery related tasks
Application Support Engineer Applicants are expected to have a solid experience in handling Software Engineering related tasks
S&C Global Network - AI - Life Sciences -Data Science Consultant Applicants are expected to have a solid experience in handling Analytics and Insights related tasks
Inbound Sales Representative Associate Applicants are expected to have a solid experience in handling Sales as a Service related tasks
Technology Platform Engineer Applicants are expected to have a solid experience in handling Software Engineering related tasks
Security Architect Applicants are expected to have a solid experience in handling Security related tasks