Application Tech Support Practitioner job opportunity at Accenture Plc.

Home Jobs In India Tag: Information Technology Operations Application Tech Support Practitioner position at Accenture Plc


bot
Accenture Plc Application Tech Support Practitioner
Experience: General
Pattern: full-time
Country:
apply Apply Now
Salary:
Status:

Information Technology Operations

Copy Link Report
degreeBachelor's (B.Sc.)
loacation Gurugram, India
loacation Gurugram....India

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Microsoft Endpoint Configuration Manager Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary: As an Application Tech Support Practitioner, you will serve as a vital link between clients and the systems or applications they utilize. Your day will involve engaging with clients to understand their needs, troubleshooting issues, and ensuring that our systems operate seamlessly. You will leverage your exceptional communication skills to provide high-quality support, accurately defining client issues and designing effective resolutions based on your in-depth product knowledge. Your role will be crucial in maintaining the integrity and performance of our world-class systems, ensuring client satisfaction and operational excellence. Roles & Responsibilities: - Expected to be an SME, collaborate and manage the team to perform. - Responsible for team decisions. - Engage with multiple teams and contribute on key decisions. - Provide solutions to problems for their immediate team and across multiple teams. - Facilitate training sessions for team members to enhance their technical skills and knowledge. - Monitor system performance and proactively identify areas for improvement. Professional & Technical Skills: - Must To Have Skills: Proficiency in Microsoft Endpoint Configuration Manager. - Good To Have Skills: Experience with system integration and application support. - Strong understanding of network protocols and security measures. - Familiarity with troubleshooting methodologies and tools. - Experience in managing software deployment and updates. Additional Information: - The candidate should have minimum 5 years of experience in Microsoft Endpoint Configuration Manager. - This position is based at our Gurugram office. - A 15 years full time education is required.

Other Ai Matches

Delivery Operations Associate Manager Applicants are expected to have a solid experience in handling Service Delivery related tasks
ITSM PMO Support Analyst Applicants are expected to have a solid experience in handling Business & Technology Integration related tasks
Customer Contact Comms New Associate-Messaging Applicants are expected to have a solid experience in handling Customer Services related tasks
Quality Assurance Analyst Applicants are expected to have a solid experience in handling Performance & Quality related tasks
I&F Decision Sci Practitioner Specialist Applicants are expected to have a solid experience in handling AI & Data related tasks
Int Controls & Compliance Analyst Applicants are expected to have a solid experience in handling Risk & Compliance related tasks
Office and Facility Coordinator Applicants are expected to have a solid experience in handling Workplace Management & Service Solutions related tasks
Record to Report Ops Analyst Applicants are expected to have a solid experience in handling Business Process Delivery related tasks
Delivery Operations Senior Analyst Applicants are expected to have a solid experience in handling Service Delivery related tasks
S&C GN - MC - Industry X - Product & Platform Engineering – Consultant Applicants are expected to have a solid experience in handling Consulting related tasks
Junior Software Engineer in Athens or Thessaloniki Applicants are expected to have a solid experience in handling Software Engineering related tasks
Order to Cash Operations Analyst Applicants are expected to have a solid experience in handling Business Process Delivery related tasks
Custom Software Engineer Applicants are expected to have a solid experience in handling Software Engineering related tasks
Order to Cash Operations Associate Applicants are expected to have a solid experience in handling Business Process Delivery related tasks
#ACN S&C GN - SC&O – SC Digital Oracle- Manager Applicants are expected to have a solid experience in handling Consulting related tasks
Order to Cash Operations Analyst Applicants are expected to have a solid experience in handling Business Process Delivery related tasks
Inbound Sales Representative Associate Applicants are expected to have a solid experience in handling Sales as a Service related tasks
Senior Python Engineer Applicants are expected to have a solid experience in handling Software Engineering related tasks
Order to Cash Operations Senior Analyst Applicants are expected to have a solid experience in handling Business Process Delivery related tasks
Inbound Sales Representative Associate Applicants are expected to have a solid experience in handling Sales as a Service related tasks
Order to Cash Operations Senior Analyst Applicants are expected to have a solid experience in handling Business Process Delivery related tasks
Customer Contact Comms Associate Applicants are expected to have a solid experience in handling Customer Services related tasks
Business Architect Applicants are expected to have a solid experience in handling Software Engineering related tasks