Application Tech Support Practitioner job opportunity at Accenture Plc.

Home Jobs In India Tag: Information Technology Operations Application Tech Support Practitioner position at Accenture Plc


bot
Accenture Plc Application Tech Support Practitioner
Experience: General
Pattern: full-time
Country:
apply Apply Now
Salary:
Status:

Information Technology Operations

Copy Link Report
degreeBachelor's (B.Sc.)
loacation Gurugram, India
loacation Gurugram....India

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Microsoft Windows Desktop Management Good to have skills : NA Minimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary: As an Application Tech Support Practitioner, your typical day involves acting as the ongoing interface between clients and the systems or applications they utilize. You will engage with clients to understand their needs, ensuring that our world-class systems operate smoothly. Your role requires exceptional communication skills to define client issues accurately and design effective resolutions based on your deep product knowledge. You will collaborate with various teams to maintain high-quality service and support, ensuring client satisfaction and system reliability. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work related problems. - Assist in troubleshooting and resolving client issues in a timely manner. - Document and track client interactions and resolutions to enhance service quality. Professional & Technical Skills: - Must To Have Skills: Proficiency in Microsoft Windows Desktop Management. - Strong understanding of system configuration and management. - Experience with troubleshooting hardware and software issues. - Familiarity with remote desktop support tools and techniques. - Ability to communicate technical information effectively to non-technical users. Additional Information: - The candidate should have minimum 2 years of experience in Microsoft Windows Desktop Management. - This position is based at our Gurugram office. - A 15 years full time education is required.

Other Ai Matches

Tech Delivery Subject Matter Expert Applicants are expected to have a solid experience in handling Business & Technology Integration related tasks
#ACN GN - T&O - Instructional Design – Senior Analyst Applicants are expected to have a solid experience in handling Consulting related tasks
Business Analyst Applicants are expected to have a solid experience in handling Business & Technology Integration related tasks
Inbound Sales Representative Associate Applicants are expected to have a solid experience in handling Sales as a Service related tasks
Inbound Sales Representative Associate Applicants are expected to have a solid experience in handling Sales as a Service related tasks
Custom Software Engineer Applicants are expected to have a solid experience in handling Software Engineering related tasks
Tax Senior Analyst Applicants are expected to have a solid experience in handling Finance related tasks
S&C Global Network - AI - CDI - Data Science Analyst Applicants are expected to have a solid experience in handling AI & Data related tasks
Custom Software Engineer Applicants are expected to have a solid experience in handling Software Engineering related tasks
Security Delivery Lead Applicants are expected to have a solid experience in handling Security related tasks
AUS Referrals - Microsoft ANZ Practice Applicants are expected to have a solid experience in handling Business & Technology Integration related tasks
Quality Manager in Energy Infrastructure Applicants are expected to have a solid experience in handling Engineering & Networks related tasks
Databricks Senior Delivery Leader/ Solutions Architect Applicants are expected to have a solid experience in handling AI & Data related tasks
*AI LLM Technology Architecture Analyst* Applicants are expected to have a solid experience in handling AI & Data related tasks
Inbound Sales Representative Associate-Voice Applicants are expected to have a solid experience in handling Sales as a Service related tasks
Strategy & Consulting - Data & AI Manager Applicants are expected to have a solid experience in handling AI & Data related tasks
Order to Cash Operations Specialist Applicants are expected to have a solid experience in handling Business Process Delivery related tasks
Record to Report Ops Associate Applicants are expected to have a solid experience in handling Business Process Delivery related tasks
Order to Cash Operations Associate Applicants are expected to have a solid experience in handling Business Process Delivery related tasks
Delivery Operations Associate Manager Applicants are expected to have a solid experience in handling Service Delivery related tasks
Expressions of Interest - First Nations Careers at Accenture Applicants are expected to have a solid experience in handling Business & Technology Integration related tasks
Sales Prog & Incentive Mgmt Analyst Applicants are expected to have a solid experience in handling Sales Enablement related tasks
Order to Cash Operations Analyst Applicants are expected to have a solid experience in handling Business Process Delivery related tasks