Infra Tech Support Practitioner job opportunity at Accenture Plc.

Home Jobs In India Tag: Information Technology Operations Infra Tech Support Practitioner position at Accenture Plc


bot
Accenture Plc Infra Tech Support Practitioner
Experience: General
Pattern: full-time
Country:
apply Apply Now
Salary:
Status:

Information Technology Operations

Copy Link Report
degreeBachelor's (B.Sc.)
loacation Gurugram, India
loacation Gurugram....India

Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Network Infrastructures Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary: The Full Stack Security Network Engineer is responsible for the operations and management of DDI infrastructures. This role specializes in DDI platforms and next-generation firewalls. The engineer leverages automation, scripting, and AI-aided observability tools, including Agentic AI frameworks to ensure resilient, secure, and efficient network operations across multi-vendor and multi-cloud environments. Roles & Responsibilities: - Operate, monitor, and maintain DDI network infrastructure. - Manage and support cloud networking environments (Azure, AWS, GCP), including cloud-native network controls and integrations. - Administer DDI platforms such as Infoblox and/or Bluecat, ensuring reliable DNS, DHCP, and IPAM services. - Operate and manage any next-generation firewall platforms, supporting robust security and policy enforcement. - Continuously monitor, troubleshoot, and optimize network infrastructure using AI-aided observability and management tools. - Automate network operations and routine tasks using scripting languages (Python, Ansible, or similar) and orchestration platforms. - Apply Agentic AI frameworks to enhance network observability, automation, and self-healing capabilities. - Ensure compliance with networking best practices and organizational policies. - Provide technical support and guidance to team members, clients, and stakeholders. Professional & Technical Skills: - Proficient in core routing and switching. - Experience with cloud networking (Azure, AWS, GCP). - Hands-on experience with DDI platforms (Infoblox, Bluecat). - Experience with next-generation firewall platforms. - Experience in automation and scripting (Python, Ansible, or similar). - Experience with AI-aided network observability and management tools. - Understanding of Agentic AI frameworks for network operations. - Ability to troubleshoot complex network incidents and infrastructure issues. - Excellent communication and collaboration skills. Certifications (Required/Preferred): - Infoblox Certified Network Professional - Bluecat Certified Professional - Certified Cloud Network Engineer (Azure, AWS, or GCP) - Next-Gen Firewall Vendor Certification (e.g., Palo Alto, Fortinet, Cisco, Juniper) - PCEP Certified Entry-Level Python Programmer - Red Hat Certified Specialist in Ansible Network Automation (EX457) Additional Information: - The candidate should have minimum 4-5 years of experience in DDI Operations Support and deployment. - This position is based at our Bangaluru/Pune/Gurgaon office. - A 15-year full-time education is required. - Resource needs to be AI Ready.

Other Ai Matches

Delivery Operations Associate Manager Applicants are expected to have a solid experience in handling Service Delivery related tasks
ITSM PMO Support Analyst Applicants are expected to have a solid experience in handling Business & Technology Integration related tasks
Customer Contact Comms New Associate-Messaging Applicants are expected to have a solid experience in handling Customer Services related tasks
Quality Assurance Analyst Applicants are expected to have a solid experience in handling Performance & Quality related tasks
I&F Decision Sci Practitioner Specialist Applicants are expected to have a solid experience in handling AI & Data related tasks
Int Controls & Compliance Analyst Applicants are expected to have a solid experience in handling Risk & Compliance related tasks
Office and Facility Coordinator Applicants are expected to have a solid experience in handling Workplace Management & Service Solutions related tasks
Record to Report Ops Analyst Applicants are expected to have a solid experience in handling Business Process Delivery related tasks
Delivery Operations Senior Analyst Applicants are expected to have a solid experience in handling Service Delivery related tasks
S&C GN - MC - Industry X - Product & Platform Engineering – Consultant Applicants are expected to have a solid experience in handling Consulting related tasks
Junior Software Engineer in Athens or Thessaloniki Applicants are expected to have a solid experience in handling Software Engineering related tasks
Order to Cash Operations Analyst Applicants are expected to have a solid experience in handling Business Process Delivery related tasks
Custom Software Engineer Applicants are expected to have a solid experience in handling Software Engineering related tasks
Order to Cash Operations Associate Applicants are expected to have a solid experience in handling Business Process Delivery related tasks
#ACN S&C GN - SC&O – SC Digital Oracle- Manager Applicants are expected to have a solid experience in handling Consulting related tasks
Order to Cash Operations Analyst Applicants are expected to have a solid experience in handling Business Process Delivery related tasks
Inbound Sales Representative Associate Applicants are expected to have a solid experience in handling Sales as a Service related tasks
Senior Python Engineer Applicants are expected to have a solid experience in handling Software Engineering related tasks
Order to Cash Operations Senior Analyst Applicants are expected to have a solid experience in handling Business Process Delivery related tasks
Inbound Sales Representative Associate Applicants are expected to have a solid experience in handling Sales as a Service related tasks
Order to Cash Operations Senior Analyst Applicants are expected to have a solid experience in handling Business Process Delivery related tasks
Customer Contact Comms Associate Applicants are expected to have a solid experience in handling Customer Services related tasks
Business Architect Applicants are expected to have a solid experience in handling Software Engineering related tasks