Application Support Engineer job opportunity at Accenture Plc.

Home Jobs In India Tag: Software Engineering Application Support Engineer position at Accenture Plc


bot
Accenture Plc Application Support Engineer
Experience: General
Pattern: full-time
Country:
apply Apply Now
Salary:
Status:

Software Engineering

Copy Link Report
degreeBachelor's (B.Sc.)
loacation Gurugram, India
loacation Gurugram....India

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Site Reliability Engineering Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary: A Site Reliability Engineer (SRE) ensures systems are stable, scalable, and highly available, bridging the gap between Business Application development and IT operations. This role combines automation, observability, incident response, and performance engineering to maintain continuous service reliability while accelerating delivery velocity. The Site Reliability Engineer designs and maintains production systems that meet defined Service Level Objectives (SLOs) and error budgets. Using software engineering principles, an SRE prevents downtime, automates operations, and improves platform performance through observability, fault tolerance, and system resilience. Roles & Responsibilities: - Reliability and Performance: Monitor and optimize system uptime, latency, and throughput to meet SLOs and SLIs. - Incident Management: Lead incident response, manage escalations, perform root cause analysis (RCA), and drive postmortem reviews. - Automation and Tooling: Develop CI/CD pipelines, automate infrastructure management, and eliminate manual toil through scripting and orchestration. - Monitoring and Observability: Implement metrics, logging, and tracing frameworks (Prometheus, Grafana, ELK, Datadog) to gain real-time visibility into distributed systems. - Capacity Planning: Conduct resource forecasting, design scalable infrastructure, and handle performance under surge conditions. - Change & Release Management: Partner with developers to ensure safe, reliable rollout of new features with automated testing and rollback mechanisms. - Disaster Recovery & Resilience Engineering: Implement multi-region resilience strategies, chaos tests, and failover automation for business continuity. - Process Improvement: Use post-incident analytics to refine operational practices and improve reliability with data-driven improvements. - Collaborate with product, design, ML, and DevOps teams to build intelligent workflows and user experiences - Implement Infrastructure as Code (IaC) using tools like Terraform, CloudFormation, AZURE DEV OPS or Pulumi. - Expert in Cloud IaaS and PaaS services. Professional & Technical Skills: - Expertise in Python, Go, Bash, or JavaScript for automation and tooling. - Hands-on with cloud environments AWS, Azure, GCP and orchestration tools like Kubernetes and Terraform. - Deep understanding of Linux systems, networking, and distributed architectures. - Experience with observability solutions Prometheus, Grafana, Datadog, CloudWatch, or New Relic. - Familiarity with incident management and alerting platforms (PagerDuty, xmatters) - Proficiency in CI/CD frameworks such as Jenkins, GitHub Actions, or GitLab CI. - Working knowledge of security, compliance, and performance optimization for highly available systems. - AWS Certified Solutions Architect Professional - Microsoft Certified: Azure Solutions Architect Expert - Google Professional Cloud Architect - Certified Kubernetes Administrator (CKA) - HashiCorp Certified: Terraform Associate - Certified DevOps Engineer certifications (AWS, Azure, or Google) Additional Information: - The candidate should have minimum 5 years of experience in Site Reliability Engineering. - This position is based at our Gurugram office. - A 15 years full time education is required. - Resource needs to be AI Ready.

Other Ai Matches

Record to Report Ops Analyst Applicants are expected to have a solid experience in handling Business Process Delivery related tasks
Infra Tech Support Practitioner Applicants are expected to have a solid experience in handling Information Technology Operations related tasks
Custom Software Engineer Applicants are expected to have a solid experience in handling Software Engineering related tasks
Custom Software Engineer Applicants are expected to have a solid experience in handling Software Engineering related tasks
Custom Software Engineer Applicants are expected to have a solid experience in handling Software Engineering related tasks
Order to Cash Operations Associate Applicants are expected to have a solid experience in handling Business Process Delivery related tasks
Senior Software Engineer (Backend & Cloud Services) Applicants are expected to have a solid experience in handling Software Engineering related tasks
Application Security Consultant Applicants are expected to have a solid experience in handling Security related tasks
Quantity Surveying Associate Applicants are expected to have a solid experience in handling Infrastructure & Capital Projects related tasks
Business Transformation Manager Applicants are expected to have a solid experience in handling Performance & Quality related tasks
Inbound Sales Representative Associate Applicants are expected to have a solid experience in handling Sales as a Service related tasks
Order to Cash Operations Senior Analyst Applicants are expected to have a solid experience in handling Business Process Delivery related tasks
Business Architect Applicants are expected to have a solid experience in handling Software Engineering related tasks
Campaign Management Associate Applicants are expected to have a solid experience in handling Marketing & Communications related tasks
Delivery Operations Analyst Applicants are expected to have a solid experience in handling Service Delivery related tasks
Custom Software Engineer Applicants are expected to have a solid experience in handling Software Engineering related tasks
Order to Cash Operations Senior Analyst Applicants are expected to have a solid experience in handling Business Process Delivery related tasks
AI/ML Computational Science Sr Manager Applicants are expected to have a solid experience in handling AI & Data related tasks
Customer Contact Comms Senior Analyst-Voice Applicants are expected to have a solid experience in handling Customer Services related tasks
Custom Software Engineer Applicants are expected to have a solid experience in handling Software Engineering related tasks
Business Advisory Associate Applicants are expected to have a solid experience in handling Service Delivery related tasks
Inbound Sales Representative Associate Applicants are expected to have a solid experience in handling Sales as a Service related tasks
Associate Director Data Privacy Applicants are expected to have a solid experience in handling Legal & Commercial Services related tasks