Program/Project Management Representativ job opportunity at Accenture Plc.

Home Jobs In India Tag: Program, Project & Service Management Program/Project Management Representativ position at Accenture Plc


bot
Accenture Plc Program/Project Management Representativ
Experience: General
Pattern: full-time
Country:
apply Apply Now
Salary:
Status:

Program, Project & Service Management

Copy Link Report
degreeBachelor's (B.Sc.)
loacation Gurugram, India
loacation Gurugram....India

Project Role : Program/Project Management Representativ Project Role Description : Deliver business and technology outcomes for assigned program, project, or contracted service. Leverage standard tools, methodologies and processes to deliver, monitor, and control service level agreements. Must have skills : Account Management Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary: The Customer Success Manager (CSM) develops and manages the strategic relationship with our customers to promote a strong and trusted partnership. A successful CSM ensures our customers are receiving value services, mitigates churn, and ultimately helps to grow the account. As an advocate for the customer, this key resource works with internal teams to ensure timely action and communication both proactively and reactively when issues arise. As part of this role, the CSM interacts with all levels of the organization including sales, service delivery/operations, finance and executive management to ensure the highest level of customer satisfaction and retention. The CSM must possess excellent written and verbal communication skills and must be able to manage multiple priorities and customers in a fast-paced environment. This person must have demonstrated ability to act as a self-starter and can execute objectives and problem solve without day-to-day supervision. A key attribute for the CSM is possessing the ability to bring local and remote teams together to work on and resolve issues that arise to mitigate customer impact. This individual will have specific visibility into internal process management such as Incident, Change and Problem Management within their assigned accounts. They also should look to drive additional account growth by uncovering opportunities to engage Sales, facilitating account growth. In addition, this role requires the ability to synthesize data including, incident, status and project information, and to effectively present that information back to the customer in presentations, graphical and dashboard formats. Must Have- Customer Success, Service Management, Public Cloud, SAP Additional Information: - The candidate should have a minimum of 6 to 8 years of experience in Account Customer Success & Management. - Strong written, verbal and communication skills, Excellent interpersonal and relationship building skills - A 15 years full-time education is required.

Other Ai Matches

Business Advisory Analyst Applicants are expected to have a solid experience in handling Service Delivery related tasks
Procure to Pay Operations Associate Applicants are expected to have a solid experience in handling Business Process Delivery related tasks
Order to Cash Operations Associate-Voice Applicants are expected to have a solid experience in handling Business Process Delivery related tasks
Sales Prog & Incentive Mgmt Analyst Applicants are expected to have a solid experience in handling Sales Enablement related tasks
Financial Plan & Analysis Senior Analyst Applicants are expected to have a solid experience in handling Finance related tasks
Application Tech Support Practitioner Applicants are expected to have a solid experience in handling Information Technology Operations related tasks
Custom Software Engineer Applicants are expected to have a solid experience in handling Software Engineering related tasks
Custom Software Engineer Applicants are expected to have a solid experience in handling Software Engineering related tasks
Inbound Sales Representative Associate Applicants are expected to have a solid experience in handling Sales as a Service related tasks
S&C Global Network - AI - Life Sciences -Data Science Consultant Applicants are expected to have a solid experience in handling Analytics and Insights related tasks
Azure Cloud Developer Applicants are expected to have a solid experience in handling Software Engineering related tasks
Application Support Engineer Applicants are expected to have a solid experience in handling Software Engineering related tasks
AI / ML Engineer Applicants are expected to have a solid experience in handling AI & Data related tasks
Security Architect Applicants are expected to have a solid experience in handling Security related tasks
AI / ML Engineer Applicants are expected to have a solid experience in handling AI & Data related tasks
*AWS DevOps Engineer* Applicants are expected to have a solid experience in handling Solution Architecture & Planning related tasks
Bid Manager Applicants are expected to have a solid experience in handling Sales Enablement related tasks
Record to Report Ops Specialist Applicants are expected to have a solid experience in handling Business Process Delivery related tasks
Custom Software Engineer Applicants are expected to have a solid experience in handling Software Engineering related tasks
Record to Report Ops Analyst Applicants are expected to have a solid experience in handling Business Process Delivery related tasks
Insurance Operations Associate Applicants are expected to have a solid experience in handling Business Process Delivery related tasks
Custom Software Engineer Applicants are expected to have a solid experience in handling Software Engineering related tasks
Inbound Sales Representative Associate Applicants are expected to have a solid experience in handling Sales as a Service related tasks