Workplace Management Practitioner job opportunity at Accenture Plc.

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Accenture Plc Workplace Management Practitioner
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Workplace Management & Service Solutions

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degreeBachelor's (B.Sc.)
loacation Gurugram, India
loacation Gurugram....India

Project Role : Workplace Management Practitioner Project Role Description : Oversee workplace services across locations, managing space planning, facilities, safety compliance, and onsite support. Leverage tools, data, and solutions to deliver efficient, high-quality environments. Ensure safe, functional, and well-managed workplaces that enable employee productivity and support business needs Must have skills : Microsoft Intune Good to have skills : Python (Programming Language), DevOps, Machine Learning (ML) Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary: As an Industry Subject Matter Advisor, you will work closely with cross-functional IT teams, business stakeholders, and vendor partners to deliver secure, scalable, and high-performing collaboration solutions that enable seamless communication and productivity for our global workforce and offer your expertise in designing, implementing, and managing enterprise-grade collaboration platforms and unified communication services across Microsoft 365 platform. The role requires a forward-thinking professional with AI-first mindset to design, develop, and deploy intelligent frameworks leveraging Generative AI (GenAI) and Agentic AI frameworks within Workplace Collaboration Platforms. You should have a strong understanding of various Business Functions, a passion for innovation in AI, and rich experience with delivering enterprise grade technology solutions using Gen AI / Agentic AI Frameworks. You should have the ability to conceptualize and implement AI-driven enhancements to traditional Workplace Collaboration processes, driving the next generation of enterprise automation and intelligence. - Roles & Responsibilities: - Expected to perform independently and become an SME. - Engage in end-to-end AI-enabled project delivery: requirement gathering, solution design, implementation, testing, and business adoption. - Work with real-time AI platforms, integrating AI insights into enterprise decision-making workflows - Engage with multiple teams and contribute on key decisions - Expected to provide solutions to problems that apply across multiple teams - Facilitate workshops and discussions to gather requirements and feedback from stakeholders - Mentor junior professionals and assist in their development and understanding of application processes - Professional & Technical Skills: - Must Have Skills - Proficiency in Entra ID & Microsoft 365 Services including Productivity Apps, Collaboration Apps such as: - Microsoft 365 (EXO, Sharepoint, Onedrive, PowerApps, PowerBI, Viva) - Microsoft CoPilot, Microsoft Azure AD - Microsoft Teams EV & Rooms, - Azure DevOps - PowerShell, Ansible, Python & Terraform - Experience with Enterprise Voice & Contact Center solutions like Teams, Cisco, Zoom etc - Ability to analyze business requirements and translate them into technical specifications. - Familiarity with integration techniques and tools within the Workplace Cloud Platforms ecosystem - Strong problem-solving skills, analytical thinking, and ability to manage complex hybrid environments. - Excellent communication and stakeholder management skills. - Good to Have Skills - Connects AI concepts to business objectives for on-time delivery - Hands-on experience in GenAI (LLMs, embeddings, vector databases) and Agentic AI applications (multi-agent systems, planning, reasoning) demonstrated through project implementations - Strong fundamental knowledge of AI lifecycle, data analysis, statistical concepts of ML algorithms (supervised and unsupervised learning) and AI concepts of NN (Neural Networks) and NLP (Natural Language Processing) - Build Copilot prompts and copilots for workplace scenarios orchestrating LangChain RAG workflows grounded in approved content - Solid grasp of prompt engineering, AI evaluation frameworks, value realization in AI projects - Experience in Implementing collaboration governance frameworks including retention, compliance, and DLP - Hands on experience in automation leveraging Devops pipelines and manage CI/CD workflows with tools such as Jenkins, GitLab CI, or GitHub Actions - Worked on improving the Digital Experience scores for business - Certifications (Required / Preferred): - Required - Microsoft Certified: Teams Administrator Associate (MS-700) - Microsoft 365 Certified: Fundamentals (MS-900) - Azure Fundamentals (AZ-900) Preferred - Microsoft 365 Certified: Enterprise Administrator Expert (MS-100/MS-102) - Microsoft Security, Compliance, and Identity Fundamentals (SC-900) - Quest / Sharegate product certifications (if available) Additional Information: - The candidate should have minimum 5/3 years of experience in Workplace collaboration services with Microsoft 365 for L9/L10. - This position is based at our Gurgaon/ Bengaluru office. - A 15 year full time education is required. - Resource needs to be AI Ready.

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