Infra Tech Support Practitioner job opportunity at Accenture Plc.

Home Jobs In India Tag: Information Technology Operations Infra Tech Support Practitioner position at Accenture Plc


bot
Accenture Plc Infra Tech Support Practitioner
Experience: General
Pattern: full-time
Country:
apply Apply Now
Salary:
Status:

Information Technology Operations

Copy Link Report
degreeBachelor's (B.Sc.)
loacation Gurugram, India
loacation Gurugram....India

Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Citrix Virtual Apps and Desktop Administration Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary: As an Infra Tech Support Practitioner, you will engage in the ongoing technical support and maintenance of production and development systems and software products. Your typical day will involve addressing technical issues, providing solutions, and ensuring the smooth operation of configured services across various platforms. You will work both remotely and onsite, collaborating with team members to troubleshoot and resolve hardware and software challenges, while adhering to defined operating models and processes. Your role will be crucial in maintaining system integrity and performance, contributing to the overall efficiency of the organization. Roles & Responsibilities: - Expected to be an SME. - Collaborate and manage the team to perform. - Responsible for team decisions. - Engage with multiple teams and contribute on key decisions. - Provide solutions to problems for their immediate team and across multiple teams. - Facilitate training sessions for junior team members to enhance their technical skills. - Monitor system performance and proactively identify areas for improvement. Professional & Technical Skills: - Must To Have Skills: Proficiency in Citrix Virtual Apps and Desktop Administration. - Strong understanding of virtualization technologies and their implementation. - Experience with troubleshooting and resolving issues in a multi-platform environment. - Familiarity with network protocols and security measures. - Ability to document processes and create user guides for technical support. Additional Information: - The candidate should have minimum 5 years of experience in Citrix Virtual Apps and Desktop Administration. - This position is based at our Gurugram office. - A 15 years full time education is required.

Other Ai Matches

Custom Software Engineer Applicants are expected to have a solid experience in handling Software Engineering related tasks
Security Delivery Lead Applicants are expected to have a solid experience in handling Security related tasks
Sourcing and Procurement Manager Applicants are expected to have a solid experience in handling Consulting related tasks
IMU Digital RTM Manager Applicants are expected to have a solid experience in handling Strategy Services related tasks
Application Tech Support Practitioner Applicants are expected to have a solid experience in handling Information Technology Operations related tasks
Database Administrator Applicants are expected to have a solid experience in handling Software Engineering related tasks
Business Architect Applicants are expected to have a solid experience in handling Business & Technology Integration related tasks
Order to Cash Operations Senior Analyst Applicants are expected to have a solid experience in handling Business Process Delivery related tasks
Application Support Engineer Applicants are expected to have a solid experience in handling Software Engineering related tasks
Application Tech Support Practitioner Applicants are expected to have a solid experience in handling Information Technology Operations related tasks
Delivery Lead Manager Applicants are expected to have a solid experience in handling Delivery Leadership related tasks
Manager – AI & Automation Delivery Lead Applicants are expected to have a solid experience in handling AI & Data related tasks
Quality Engineering Lead (Test Lead) Applicants are expected to have a solid experience in handling Software Engineering related tasks
Customer Contact Comms New Associate Applicants are expected to have a solid experience in handling Customer Services related tasks
Application Tech Support Practitioner Applicants are expected to have a solid experience in handling Information Technology Operations related tasks
Insurance Operations Analyst Applicants are expected to have a solid experience in handling Business Process Delivery related tasks
Order to Cash Operations Associate-Voice Applicants are expected to have a solid experience in handling Business Process Delivery related tasks
Full Stack Engineer Applicants are expected to have a solid experience in handling Software Engineering related tasks
Order to Cash Operations Senior Analyst Applicants are expected to have a solid experience in handling Business Process Delivery related tasks
Inbound Sales Representative Associate Applicants are expected to have a solid experience in handling Sales as a Service related tasks
Financial Plan & Analysis Senior Analyst Applicants are expected to have a solid experience in handling Finance related tasks
Inbound Sales Representative Associate Applicants are expected to have a solid experience in handling Sales as a Service related tasks
Technology Support Engineer Applicants are expected to have a solid experience in handling Information Technology Operations related tasks