Application Tech Support Practitioner job opportunity at Accenture Plc.

Home Jobs In India Tag: Information Technology Operations Application Tech Support Practitioner position at Accenture Plc


bot
Accenture Plc Application Tech Support Practitioner
Experience: General
Pattern: full-time
Country:
apply Apply Now
Salary:
Status:

Information Technology Operations

Copy Link Report
degreeBachelor's (B.Sc.)
loacation Gurugram, India
loacation Gurugram....India

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Management, Service Desk Voice Support Good to have skills : NA Minimum 0-2 year(s) of experience is required Educational Qualification : 15 years full time education Summary: As an Application Tech Support Practitioner, you will serve as the vital link between clients and our systems or applications. Your day will involve engaging with clients to understand their needs, providing timely support, and ensuring that our systems operate seamlessly. You will utilize your communication skills to address client issues effectively and contribute to maintaining the high standards of our services. Roles & Responsibilities: - Expected to build knowledge and support the team. - Participate in Problem Solving discussions. - Assist in troubleshooting and resolving client issues promptly. - Document client interactions and solutions for future reference. - Collaborate with team members to enhance service delivery. Professional & Technical Skills: - Must To Have Skills: Proficiency in Service Desk Management. - Good To Have Skills: Experience with Service Desk Voice Support. - Familiarity with ticketing systems and incident management processes. - Strong communication skills to interact effectively with clients. - Ability to work collaboratively in a team environment. Additional Information: - The candidate should have minimum 0-2 years of experience in Service Desk Management. - This position is based at our Gurugram office. - A 15 years full time education is required.

Other Ai Matches

Data Platform Engineer Applicants are expected to have a solid experience in handling Software Engineering related tasks
Expressions of Interest – Accenture Ballarat Applicants are expected to have a solid experience in handling Software Engineering related tasks
Inbound Sales Representative Associate Applicants are expected to have a solid experience in handling Sales as a Service related tasks
Mobilization Specialist Applicants are expected to have a solid experience in handling Service Delivery related tasks
IT Service Management Representative Applicants are expected to have a solid experience in handling Information Technology Operations related tasks
Custom Software Engineer Applicants are expected to have a solid experience in handling Software Engineering related tasks
Security Transformation Associate Applicants are expected to have a solid experience in handling Security related tasks
Custom Software Engineer Applicants are expected to have a solid experience in handling Software Engineering related tasks
Inbound Sales Representative Associate-Voice Applicants are expected to have a solid experience in handling Sales as a Service related tasks
Full Stack Engineer Applicants are expected to have a solid experience in handling Software Engineering related tasks
Inbound Sales Representative Associate Applicants are expected to have a solid experience in handling Sales as a Service related tasks
Delivery Lead Manager Applicants are expected to have a solid experience in handling Delivery Leadership related tasks
Technology Architect Applicants are expected to have a solid experience in handling Technology & Information Architectures related tasks
Security Operations Analyst #CFCPrague Applicants are expected to have a solid experience in handling Security related tasks
Application Tech Support Practitioner Applicants are expected to have a solid experience in handling Information Technology Operations related tasks
Financial Plan & Analysis Specialist Applicants are expected to have a solid experience in handling Finance related tasks
SC&O - S&P - Business Solutions – Ivalua Integration/Configuration – Manager Applicants are expected to have a solid experience in handling Consulting related tasks
Cyber Incident Responder Applicants are expected to have a solid experience in handling Security related tasks
Custom Software Engineer Applicants are expected to have a solid experience in handling Software Engineering related tasks
Solution Architect - Financial Services Applicants are expected to have a solid experience in handling Solution Architecture & Planning related tasks
Infra Tech Support Practitioner Applicants are expected to have a solid experience in handling Information Technology Operations related tasks
Drug Safety Analyst with Italian Applicants are expected to have a solid experience in handling Service Delivery related tasks
Inbound Sales Representative Associate-Voice Applicants are expected to have a solid experience in handling Sales as a Service related tasks