Application Support Engineer job opportunity at Accenture Plc.

Home Jobs In India Tag: Software Engineering Application Support Engineer position at Accenture Plc


bot
Accenture Plc Application Support Engineer
Experience: General
Pattern: full-time
Country:
apply Apply Now
Salary:
Status:

Software Engineering

Copy Link Report
degreeBachelor's (B.Sc.)
loacation Gurugram, India
loacation Gurugram....India

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Incident Management Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary: As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and solves issues within multiple components of critical business systems. Your typical day will involve collaborating with various teams to troubleshoot incidents, ensuring that business operations run smoothly and efficiently. You will engage in problem-solving activities, analyze system performance, and contribute to the continuous improvement of support processes, all while maintaining a focus on delivering exceptional service to stakeholders. Roles & Responsibilities: - Expected to be an SME. - Collaborate and manage the team to perform. - Responsible for team decisions. - Engage with multiple teams and contribute on key decisions. - Provide solutions to problems for their immediate team and across multiple teams. - Facilitate knowledge sharing sessions to enhance team capabilities. - Monitor system performance and proactively address potential issues. Professional & Technical Skills: - Must To Have Skills: Proficiency in Incident Management. - Strong analytical and problem-solving skills. - Experience with ticketing systems and incident tracking tools. - Ability to work collaboratively in a team environment. - Familiarity with ITIL framework and best practices. Additional Information: - The candidate should have minimum 5 years of experience in Incident Management. - This position is based at our Gurugram office. - A 15 years full time education is required.

Other Ai Matches

Customer Contact Comms Senior Analyst-Voice Applicants are expected to have a solid experience in handling Customer Services related tasks
Delivery Operations Senior Analyst Applicants are expected to have a solid experience in handling Service Delivery related tasks
SAP SuccessFactors Support Consultant Applicants are expected to have a solid experience in handling Business & Technology Integration related tasks
Inbound Sales Representative Associate-Voice Applicants are expected to have a solid experience in handling Sales as a Service related tasks
Custom Software Engineer Applicants are expected to have a solid experience in handling Software Engineering related tasks
Customer Service Senior Analyst-Voice Applicants are expected to have a solid experience in handling Customer Services related tasks
Sales Prog & Incentive Mgmt Analyst Applicants are expected to have a solid experience in handling Sales Enablement related tasks
Custom Software Engineer Applicants are expected to have a solid experience in handling Software Engineering related tasks
Order to Cash Operations Analyst Applicants are expected to have a solid experience in handling Business Process Delivery related tasks
Inbound Sales Representative Associate-Voice Applicants are expected to have a solid experience in handling Sales as a Service related tasks
Procure to Pay Operations Associate Applicants are expected to have a solid experience in handling Business Process Delivery related tasks
SAP Data Migration Manager Applicants are expected to have a solid experience in handling Business & Technology Integration related tasks
Application Tech Support Practitioner Applicants are expected to have a solid experience in handling Information Technology Operations related tasks
Custom Software Engineer Applicants are expected to have a solid experience in handling Software Engineering related tasks
Order to Cash Operations Senior Analyst Applicants are expected to have a solid experience in handling Business Process Delivery related tasks
Order to Cash Operations Analyst Applicants are expected to have a solid experience in handling Business Process Delivery related tasks
Financial Plan & Analysis Specialist Applicants are expected to have a solid experience in handling Finance related tasks
Business Transformation Manager Applicants are expected to have a solid experience in handling Performance & Quality related tasks
Order to Cash Operations Senior Analyst Applicants are expected to have a solid experience in handling Business Process Delivery related tasks
Custom Software Engineer Applicants are expected to have a solid experience in handling Software Engineering related tasks
S&C Global Network - AI - Life Sciences -Data Science Consultant Applicants are expected to have a solid experience in handling Analytics and Insights related tasks
Business Advisory Associate Applicants are expected to have a solid experience in handling Service Delivery related tasks
Solution Architect Applicants are expected to have a solid experience in handling AI & Data related tasks