Application Support Engineer job opportunity at Accenture Plc.

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Accenture Plc Application Support Engineer
Experience: General
Pattern: full-time
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Software Engineering

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degreeBachelor's (B.Sc.)
loacation Gurugram, India
loacation Gurugram....India

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Change Management Good to have skills : NA Minimum 12 year(s) of experience is required Educational Qualification : 15 years full time education Summary: As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and resolves issues within various components of critical business systems. Your typical day will involve collaborating with cross-functional teams, analyzing system performance, and implementing solutions to enhance operational efficiency. You will engage in troubleshooting activities, ensuring that all systems function optimally while maintaining a focus on user satisfaction and system reliability. Your role will require you to stay updated with the latest technologies and methodologies to effectively address challenges and improve service delivery. Roles & Responsibilities: - Expected to be an SME. - Collaborate and manage the team to perform. - Responsible for team decisions. - Engage with multiple teams and contribute on key decisions. - Expected to provide solutions to problems that apply across multiple teams. - Facilitate knowledge sharing sessions to enhance team capabilities. - Monitor system performance and proactively address potential issues. Professional & Technical Skills: - Must To Have Skills: Proficiency in Change Management. - Experience with process improvement methodologies. - Strong analytical and problem-solving skills. - Ability to work collaboratively in a team environment. - Familiarity with incident management tools and practices. Additional Information: - The candidate should have minimum 12 years of experience in Change Management. - This position is based at our Gurugram office. - A 15 years full time education is required.

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