On Site Sales Delivery Lead Manager job opportunity at Accenture Plc.

Home Jobs In Costa Rica Tag: Delivery Leadership On Site Sales Delivery Lead Manager position at Accenture Plc


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Accenture Plc On Site Sales Delivery Lead Manager
Experience: 10 years
Pattern: full-time
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Delivery Leadership

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degreeBachelor's (B.Sc.)
loacation San Jose, Costa Rica
loacation San Jose....Costa Rica

Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services – all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 700,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners, and communities. Visit us at www.accenture.com Within Operations the Digital Inside Sales (DIS) organization partners with leading technology companies to deliver scalable, technology-enabled sales solutions by combining skilled sales talent with rich data, advanced technology, and AI-driven insights. DIS supports inbound and outbound sales motions across the customer lifecycle, enabling demand generation, pipeline creation, opportunity qualification, sales execution, and ongoing customer engagement. Through a modern, insights-led approach, DIS helps clients drive sustainable growth and operational efficiency while maintaining high-quality customer experiences, with a strong focus on human ingenuity—using technology to augment sellers and empower teams to focus on strategic, value-driven customer interactions. Key Responsibilities: Sales Delivery & Execution Lead the delivery of cloud and technology sales programs for existing customers across assigned regions and segments. Own key performance metrics related to revenue, customer engagement, pipeline execution, and sales productivity. Build and execute sales delivery plans aligned with broader commercial and business objectives. Partner with Sales, Account Management, and Customer Success teams to support customer conversations, solution positioning, and deal execution. Ensure timely, accurate, and high-quality sales support across the customer lifecycle. Operational Leadership Define and execute operational strategies through capacity planning, workflow design, and performance management. Establish delivery standards, SLAs, quality benchmarks, and scalable operating models. Monitor system and process performance, identify bottlenecks, and drive continuous improvement initiatives. Support operational readiness for new cloud solutions, offerings, tools, and go-to-market motions. People & Team Management Lead, coach, and develop a team of sales delivery managers, supervisors, and individual contributors. Set clear expectations, provide ongoing feedback, and drive accountability across the organization. Foster a collaborative, inclusive, and performance-driven team culture. Support workforce planning, hiring, onboarding, training, and talent development initiatives. Mentor frontline leaders to strengthen people management and delivery effectiveness. Stakeholder & Business Partnership Act as a primary operational partner for internal stakeholders on sales delivery topics. Collaborate with Sales, Marketing, Finance, Product, and Operations teams to align execution with business priorities. Translate business requirements into scalable delivery processes and playbooks. Lead weekly, monthly, and quarterly operational and performance reviews with stakeholders. Performance Reporting & Insights Generate and analyze performance reports covering KPIs, trends, risks, and opportunities. Use data-driven insights to improve sales execution, forecasting accuracy, and customer outcomes. Ensure consistent and reliable reporting aligned with leadership expectations. Risk Management & Compliance Identify operational, delivery, and execution risks and proactively implement mitigation plans. Ensure adherence to internal policies, processes, and quality standards. Stay informed on industry best practices related to cloud, technology sales, and delivery operations. Culture & Process Excellence Promote a customer-centric and results-oriented culture. Drive process adherence, operational discipline, and continuous improvement. Champion collaboration, accountability, and ethical business practices. #LI-LATAM

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