EA True Up Renewals - Analyst job opportunity at Accenture Plc.

Home Jobs In Costa Rica Tag: Sales as a Service EA True Up Renewals - Analyst position at Accenture Plc


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Accenture Plc EA True Up Renewals - Analyst
Experience: 2 years
Pattern: full-time
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Sales as a Service

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degreeBachelor's (B.Sc.)
loacation San Jose, Costa Rica
loacation San Jose....Costa Rica

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 750,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com. Who We Are: Within Operations, we are growing our Digital Inside Sales (DIS) team. Our ground-breaking approach to sales brings clients the right combination of trusted technical sellers and innovative technology, powered by data and insights. Take a modern approach to selling by harnessing the power of rich data, innovative technology, and advanced AI to help some of the world’s leading companies to drive demand; create pipeline; qualify and nurture opportunities; close sales; and drive renewal. Join a team that prioritizes human ingenuity and fosters a workforce where technology elevates people (not the other way around), freeing them up for more creative thinking and exciting work. The Work: As a EA True Up Specialist, you will execute structured multi-channel (call, email, social) outreach cadence, high volume 80+ daily. Targets predefined list of clients or sourced prospects, including decision influencers, limited business decision makers. Produces Qualified lead/opportunity record in target CRM, may include scheduled meeting or other follow up expectation. Individual contributor as part of a team with a predetermined, narrow scope of work. Requires detailed to moderate level of oversight. Main Responsibilities: The role requires a highly motivated, target driven, determined individual that is organized with excellent communication skills. The role is responsible for generating leads for all Microsoft Products. The agent should be comfortable on the phone with customer issues as well as contributing to build a best-in-class customer service. Secures True up orders, reconciles Online service reservations and EAS Anniversary orders on time, as per Microsoft agreement program & policy rules. Working with customer and partners, ensures applicable orders, including Zero usage are placed on Microsoft during the TUP/Anniversary window ensuring agreement compliance. TAS must review and understand customers licensing position, what products form part of the customers original commitment to Microsoft, & what OLS licenses they have reserved. TAS, should research the customers industry, company size and industry trends to determine their needs and identify upsell/cross sell opportunities. Whilst engaging with the customer on TUP/Anniversary discussions, TUP specialist will also discuss other added value Microsoft products that the customer could be interested in purchasing as an additional product. TUP specialist should also discuss added value offerings such as technical evaluations, copilot trials etc. as determined by Microsoft TAS must ensure TUP/Anniversary orders are submitted into Microsoft designated tools, i.e. MSX and forecasted accurately Meets and exceed targets for TUP/EAS anniversary orders. Profile Attributes Keen interest in sales and marketing Consultative, with strong listening skills Self-driven with attention to detail and follow-through Excellent communication skills: verbal, written, listening skills Adaptable and can execute quickly on changing program requirements with flawless execution

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