Administrative Officer (RFC Akowonjo) job opportunity at Reliance Health.

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Date2025-05-04T21:36:21.000Z bot
Reliance Health Administrative Officer (RFC Akowonjo)
Experience: General
Pattern: full-time
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degreeHND
loacation Lagos, Nigeria
loacation Lagos....Nigeria

Reliance Health’s mission is to make quality healthcare delightful, affordable, and accessible in emerging markets. From Nigeria, Egypt, Senegal and beyond, we offer comprehensive health plans tailored to both employers’ and employees’ needs through an integrated approach that includes telemedicine, affordable health insurance, and a combination of partner and proprietary healthcare facilities. By leveraging advanced technology, we are transforming the healthcare landscape, making it more efficient and accessible for everyone. The administrative assistant will serve as a friendly face for a clinic that strives to treat every patient as a VIP. The successful candidate will be friendly, engaging, and helpful with strong communication skills. Schedule clients and patients for appointments, health education sessions and on-site events while demonstrating politeness, courtesy, and professionalism. Triage patients in need of medical assistance and alert medical staff Organize transportation as needed by the medical and non-medical team. Use computer systems to accurately, document, locate, modify, and retrieve data which includes patient data, claims, invoices and stock keeping etc Receive and respond to routine and urgent requests for assistance from and for patients, families, staff, and others via tickets, phone, SMS, social media, and emails  Maintain key organizational documents in soft and hard copies immaculately in adherence with filing systems   Demonstrate effective telephone and email communication techniques/etiquette Document and invoice customers as applicable and follow up on payments and manage petty cash records transparently Securely and confidentially collect, retrieve and share patient records and enter data for medical or administrative reporting Minimum of BSc/HND in a related field Similar experience in a role related to front desk work, customer service and administrative skills particularly in a healthcare field is a plus Computer skills and ability to navigate Microsoft Office tools including Word, Excel and Outlook Excellent problem solving, conflict resolution, and customer service skills  Excellent verbal and written communication skills Highly organized, detail-oriented, self-directed, and goal-driven Experience with bookkeeping and basic accounting processes is a plus. Comfortable working 8am-8pm shift on week days and on weekends when on shift

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