Collections Officer job opportunity at Renmoney MFB Limited.

Home Jobs In Nigeria Tag: Job Collections Officer position at Renmoney MFB Limited


Date2024-10-14T14:47:46.000Z bot
Renmoney MFB Limited Collections Officer
Experience: General
Pattern: Full-time
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degreeBachelor's (B.A.)
loacation Lagos, Nigeria
loacation Lagos....Nigeria

Company Description Renmoney is a financial services company that offers simple and accessible financial products to help individuals and businesses achieve their financial goals. Our products include loans, savings, and investments, and we use data-driven insights to understand our customers better and provide them with the best possible solutions. We have a hybrid work model that accommodates both remote and on-site employees. Role Description ·     Connect with our customers through phone calls, emails, and personal interactions to understand their readiness and capability to make payments. · Keep track of your daily activities, including the number of calls made, successful contacts, payment promises made, and those kept, all using the Bank’s designated Collections system. · Work together with customers to create effective payment plans and settlements that help keep their accounts on track. · Address customer objections and complaints with professionalism, coordinating with relevant departments as needed to find resolutions. · Look into and resolve any discrepancies in customers' payment schedules and repayment methods. Preferred: 12 months and above experience in consumer loans operation, if possible in a call center  or in a similar collection center function. Customer service and communication skills Finance knowledge and experience with payment processing systems Ability to work well under pressure and meet tight deadlines Attention to detail and ability to maintain accurate records Bachelor's degree in Finance, Accounting, or related field

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