User Support Officer job opportunity at EUROPEAN DYNAMICS.

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Date2024-05-08T14:22:15.000Z bot
EUROPEAN DYNAMICS User Support Officer
Experience: 3-years
Pattern: Full-time
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loacation The Hague, Netherlands
loacation The Hague....Netherlands

We currently have a vacancy for a User Support Officer fluent in English, to offer his/her services as an expert who will be based in The Hague, Netherlands. The work will be carried out either on the company’s premises or on-site at customer premises. In the context of the first assignment, the successful candidate will be integrated with the team of the company that will closely cooperate with a major client’s IT team on site. Your tasks: Providing first and second level ICT support for all users, including during stand-by duty; Installing, upgrading, maintaining and decommissioning hardware and software; Contributing to the regular ICT maintenance that takes place in the evenings and on weekends; Testing new versions, releases and patches for hardware and software and providing recommendations on their implementation; Assisting in the process of ordering of new IT equipment and initiating ICT-related purchases; Performing asset management tasks, such as gathering and keeping detailed hardware and software inventory information. University degree in IT or relevant discipline, combined with minimum 3 years of relevant working experience in IT; Experience with Microsoft Enterprise Software; Experience operating a Service Desk in an office environment (not a call center); Experience with testing new versions, releases and patches for hardware and software; Excellent command of the English language.

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