Business Administrator job opportunity at Costello Medical.

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Date2026-02-12T19:25:50.929Z bot
Costello Medical Business Administrator
Experience: General
Pattern: Full-time
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loacation Cambridge, United Kingdom
loacation Cambridge....United Kingdom

Role Summary Responsibilities : You will contribute to the company’s commercial processes and business development efforts and support our mission to build long-term strategic partnerships with our clients Salary : £24,500 to £26,000 per annum, depending on your previous experience Benefits : Discretionary profit share bonuses paid twice per year, hybrid and flexible working options, generous holiday allowance, private medical insurance, critical illness cover, income protection, full funding for external training, and more Role Type : Full-time or part-time, permanent Start Date : The role will ideally commence in April or May 2026, and you will be asked to state your availability on your application form Application Deadlines : The deadline for applications is Friday 8th March 2026 ​ with interviews taking place shortly after Location : This role is available in our  Global Headquarters in Cambridge About the Role Costello Medical, a global B Corp certified medical communications firm, continues to grow rapidly thanks to our commitment exceptional levels of customer service and delivering high-quality work. To support this growth, we are looking for a Business Administrator to join our friendly, driven and collaborative External Engagement team. In this role, you will contribute to our business development and commercial processes, assisting with a range of administrative tasks that include: Commercial & Negotiation Support Supporting the administration of commercial negotiations with our clients across the pharmaceutical and healthcare sector, including preparing background materials, gathering historical communications, and coordinating key documents Using Excel to prepare pricing documents (known as rate cards) by pulling data, calculating new rates, and producing proposals for new rates Managing and updating commercial information in our internal system Managing the team’s shared inbox by replying to queries, triaging requests to the relevant team member and ensuring timely responses Organising and supporting regular team meetings across the company that focus on commercial-related topics, including scheduling, preparing agendas, note taking, and circulating actions Business Development Support Contributing to business development campaigns and activities for our client facing teams Conducting client pipeline research and supporting with our client partnership survey Helping maintain our database of client contacts and supporting broader business development processes Data, Documentation & Process Administration Running reports and updating internal records across our CRM and contract management systems Creating and formatting documents and presentations, as well as reviewing documents for accuracy Drafting, responding to, and filing emails from internal colleagues and external clients Supporting annual projects such as company‑wide rate card reviews and the annual strategy meeting for the Commercial team You will also provide general administrative support to the Commercial team and, if required, the wider Operations department. You will receive comprehensive one-to-one training from experienced members of the team, learning about effective commercial and business development strategy as well as project management. We also offer the opportunity to take on responsibilities that align with your strengths and interests. For example, as your experience grows, you may also contribute to: Developing negotiation and commercial planning ideas Supporting the team’s business development strategy Identifying opportunities to streamline and improve commercial processes About You The successful candidate will be proactive and eager to take on new challenges, demonstrating a friendly, positive, and ‘can-do’ attitude. You will also value the opportunity to develop your skills in a dynamic and fast-paced environment. Essential requirements for the role are: A strong level of confidence using Excel and working with numbers, including the ability to apply basic formulas and handle data accurately An excellent level of written accuracy, attention to detail, and the ability to critically review the presentation, style, and content of your own work Exceptional organisational skills and the ability that allow you to plan your time effectively to ensure deadlines are met The ability and desire to understand project objectives, appreciating how individual tasks feed into the bigger picture of the project and wider company strategy An aptitude for delivering outstanding customer service and relationship building, alongside the ability to tailor your communication style (such as tone and frequency of interaction) to suit various audiences and situations, both internally and externally An excellent level of productivity, whilst effectively utilising time and resource available A high degree of tact, discretion and professionalism when dealing with confidential information Excellent proficiency in written English and arithmetic Fluency in Microsoft Word, Excel, and PowerPoint An interest in using technology and AI tools to enhance efficiency, streamline processes and continually improve ways of working Desirable requirements for the role are: A degree, apprenticeship or high level qualification in a relevant subject (minimum 2.1 or equivalent) Fluency in Microsoft Outlook At Costello Medical, we are committed to developing talent. You will work closely with experienced colleagues, receiving continuous on-the-job training, mentorship, and guidance throughout your career. This comprehensive internal training will enable you to quickly take on increasing responsibility and drive various business development and commercial initiatives forward. There will also be fully funded external training opportunities available as you continue to build your career. About Costello Medical Costello Medical is a rapidly growing global healthcare agency specialising in medical communications, market access, and health economic and outcomes research. We work with a wide range of clients, including the industry’s most successful pharmaceutical and medical technology companies, patient and public health bodies, and charitable organisations. We have been listed in the Top 100 Best Companies to Work For list since 2017, the Boston Globe’s Top Places to Work list in 2025, and were proud to receive B Corporation accreditation in 2022. Learn more about us, our work, and our mission on our website: https://www.costellomedical.com/

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