Retail Account & Operations Manager (Omnichannel CPG) job opportunity at Activate Talent.

Home Jobs In Colombia Tag: Job Retail Account & Operations Manager (Omnichannel CPG) position at Activate Talent


Date2025-11-25T11:51:18.613Z bot
Activate Talent Retail Account & Operations Manager (Omnichannel CPG)
Experience: 5-years
Pattern: full-time
Country:
apply Apply Now
Salary:
Status:

Job

Copy Link Report
degreeGeneral
Colombia

About the client: Our client is a high-growth omnichannel consumer products company with a diverse portfolio of global brands distributed through Direct-to-Consumer eCommerce, Amazon, and national retailers such as Target, Walmart, and Kroger. They build and scale brands that consumers love—combining innovation, data, and operational excellence to deliver results across digital and retail channels. Their fast-paced, results-driven culture values accountability, ownership, and teamwork. The Role: We’re seeking an experienced Retail Account & Operations Manager (CPG) to join our team. Reporting to the Vice President of Sales, this person will manage the operational execution behind our retail business—bridging sales, operations, finance, and supply chain to ensure products flow efficiently from planning to shelf. You’ll be responsible for retail forecasting, deduction management, trade spend analysis, and vendor scorecard performance across major customers such as Target, Walmart, and Kroger. This role acts as the hub between Sales, Finance, Operations, Marketing, and Supply Chain, coordinating with brokers, 3PLs, and manufacturers to deliver accuracy, speed, and service excellence. What You’ll Do Retail Forecasting & Demand Planning: Own retail forecasts in collaboration with brokers and the supply chain team. Translate sales data, promotions, and market insights into accurate inventory plans. Align forecasts with production and inventory planning to maintain service-level targets. Operational Account Management: Manage daily retail operations with major customers, ensuring timely order processing, compliance, and execution. Oversee new item setup, planogram execution, and retail promotional activities. Partner with 3PLs and brokers to ensure readiness for new product introductions. Deduction & Trade Spend Management: Review and resolve deductions, chargebacks, and short payments in collaboration with Finance. Track trade programs and validate ROI for promotional spending. Maintain accurate records of retailer debits and recovery outcomes. Vendor Scorecard Performance: Monitor and improve KPIs such as OTIF, fill rates, compliance fines, and routing accuracy. Lead corrective actions across 3PLs, manufacturers, and internal teams. Partner with supply chain to resolve root-cause issues affecting retailer metrics. Cross-Functional Leadership: Collaborate with internal teams and external partners to ensure flawless retail execution. Coordinate with Marketing and Product teams on launches, packaging updates, and retail timelines. Report performance, risks, and wins to executive leadership weekly. Who You Are ● 3–5 years of experience in retail account management, operations, or deduction management within a CPG environment. ● Strong understanding of retail compliance and scorecard management (OTIF, SQEP, Must Arrive By Date, etc.). ● Experience collaborating with 3PLs, brokers, and retailers such as Target, Walmart, and Kroger. ● Proficiency with ERP and retail portals (NetSuite, Retail Link, PartnerOnLine, etc.). ● Analytical and data-driven, comfortable using Excel or BI tools for forecasting and reporting. ● Highly organized, proactive communicator, and detail-oriented. ● Bachelor’s degree in Business, Operations, Supply Chain, or related field. Why Join eJam ● Be part of a high-growth company with brands distributed across retail, eCommerce, and marketplaces. ● Gain exposure to executive-level collaboration and decision-making. ● Direct impact on improving operational efficiency, profitability, and compliance.

Other Ai Matches

55922565653 - Apparel Production Specialist - Wholesale/B2B Applicants are expected to have a solid experience in handling Job related tasks
Data Analyst - Active Pooling Applicants are expected to have a solid experience in handling Job related tasks
41348604719- Creative Strategy Associate Manager Applicants are expected to have a solid experience in handling Job related tasks
52036289047- Head of Product Applicants are expected to have a solid experience in handling Job related tasks
Full-Stack Engineer (Lead Product Engineer) Applicants are expected to have a solid experience in handling Job related tasks
Duty Drawback Analyst (part-time) Applicants are expected to have a solid experience in handling Job related tasks
New Product Development Specialist (Kitchenware and Cookware) Applicants are expected to have a solid experience in handling Job related tasks
Junior Systems Administrator Applicants are expected to have a solid experience in handling Job related tasks
41688576027- Full Stack Software Engineer (Shopify) Applicants are expected to have a solid experience in handling Job related tasks
Customer Service Representative (E-commerce, Apparel) Applicants are expected to have a solid experience in handling Apparel) related tasks
Email + SMS Project Manager 1.1 Applicants are expected to have a solid experience in handling Job related tasks
39040270769 - Senior Accountant Applicants are expected to have a solid experience in handling Job related tasks
47739260678 - Marketing Art Director Applicants are expected to have a solid experience in handling Job related tasks
43827340940 - Part-Time Data Analyst Applicants are expected to have a solid experience in handling Job related tasks
55478373810 - UK Influencer Assistant (Part-Time) Applicants are expected to have a solid experience in handling Job related tasks
Director of Shopify Applicants are expected to have a solid experience in handling Job related tasks
55978758500 - Recruitment Specialist (Sourcing-Focused) Applicants are expected to have a solid experience in handling Job related tasks
55682431005 - Graphic Designer Applicants are expected to have a solid experience in handling Job related tasks
46997475378 - Junior Web Developer - Shopify Theme Development Applicants are expected to have a solid experience in handling Job related tasks
55827517796 - Head of Growth Applicants are expected to have a solid experience in handling Job related tasks
Funnel / Growth Manager Applicants are expected to have a solid experience in handling Job related tasks
42657519155- Ad Operations Assistant Applicants are expected to have a solid experience in handling Job related tasks
50513168755 - Senior GTM Engineer role Applicants are expected to have a solid experience in handling Job related tasks