44649319569- Customer Service Representative job opportunity at Activate Talent.

Home Jobs In Philippines Tag: Job 44649319569- Customer Service Representative position at Activate Talent


Date2025-09-29T10:01:58.307Z bot
Activate Talent 44649319569- Customer Service Representative
Experience: 2-years
Pattern: Full-time
Country:
apply Apply Now
Salary:
Status:

Job

Copy Link Report
degreeOND
Philippines

FULL TIME REMOTE Position: Customer Service Representative Type of Contract: Independent Contractor Working Hours: Monday to Friday (CST Timezone) 🌎 Work from any corner of the world and be a part of the #remoteworkrevolution!! About the Company The company is a wellness-focused supplement brand dedicated to helping people feel their best—naturally. Built on a foundation of clean, bioavailable ingredients and years of personal research, our mission is to restore mineral balance and promote holistic health. We blend science, storytelling, and performance to empower our customers in their wellness journey. Scope of the Role: We are seeking a motivated, empathetic, and detail-oriented Customer Service Representative to support our growing customer base. You’ll be the first line of communication, handling inquiries, resolving issues, and delivering a best-in-class customer experience across email, chat, and social platforms—all while maintaining the Optimize brand voice. Duties and Responsibilities: Respond to customer inquiries across email, live chat, and social media platforms in a timely and professional manner Resolve issues related to orders, shipping, returns, and product questions with empathy and clarity Monitor and track recurring issues to help identify opportunities for improvement Collaborate with internal teams (Operations, Marketing, etc.) to escalate and resolve complex concerns Maintain consistent brand voice and tone across all interactions Assist with managing customer reviews and feedback loops to ensure satisfaction and retention Years of Experience: 1–2 years of experience in a customer service or support role (preferably in eCommerce or DTC environments) Background: Strong written and verbal communication skills Ability to remain calm, positive, and resourceful in high-pressure situations Passion for wellness, supplements, or holistic health is a strong plus Self-starter comfortable working independently in a fast-paced, remote setting Tools and Software: Experience with helpdesk platforms such as Gorgias , Zendesk , Freshdesk , or similar Familiarity with eCommerce platforms (Shopify is a plus) Proficient in Google Workspace (Docs, Sheets, Gmail) and Slack

Other Ai Matches

46794606155- Product Development & Sourcing Manager Applicants are expected to have a solid experience in handling Job related tasks
55922618025 - E-Commerce Manager Applicants are expected to have a solid experience in handling Job related tasks
35539752845 - Meta & TikTok Media Buyer Applicants are expected to have a solid experience in handling Job related tasks
45096497413 - Reddit Optimizer Specialist Applicants are expected to have a solid experience in handling Job related tasks
Graphic Designer / Video editor Applicants are expected to have a solid experience in handling Job related tasks
55922618025 - E-Commerce Manager Applicants are expected to have a solid experience in handling Job related tasks
49069894187- Tracking Implementation Engineer Applicants are expected to have a solid experience in handling Job related tasks
35751377984 - Amazon Promotions & Pricing Analyst Applicants are expected to have a solid experience in handling Job related tasks
TikTok Creator & Community Manager (Spanish-Speaking, U.S. Hours) -35682457658 Applicants are expected to have a solid experience in handling U.S. Hours) -35682457658 related tasks
52036289047- Head of Product Applicants are expected to have a solid experience in handling Job related tasks
41165064846 - Senior Associate, Business Analytics Applicants are expected to have a solid experience in handling Business Analytics related tasks
Demand Planner Applicants are expected to have a solid experience in handling Job related tasks
Demand Planner Applicants are expected to have a solid experience in handling Job related tasks
AI-Driven Video Editor Applicants are expected to have a solid experience in handling Job related tasks
30152741176 - Senior Meta Buyer Applicants are expected to have a solid experience in handling Job related tasks
35751377984 - Amazon Promotions & Pricing Analyst Applicants are expected to have a solid experience in handling Job related tasks
Video Editor Applicants are expected to have a solid experience in handling Job related tasks
46586984997 - Business Development Representative Applicants are expected to have a solid experience in handling Job related tasks
47739260678 - Marketing Art Director Applicants are expected to have a solid experience in handling Job related tasks
Web Developer (Shopify) Applicants are expected to have a solid experience in handling Job related tasks
Senior Media Buyer - 33124086841 Applicants are expected to have a solid experience in handling Job related tasks
Email + SMS Strategist (Account Manager, Lifecycle, Retention, CRM) Applicants are expected to have a solid experience in handling Lifecycle, Retention, CRM) related tasks
51446647811 - Junior Strategy Lead Applicants are expected to have a solid experience in handling Job related tasks