38960373080 - Retention Strategist job opportunity at Activate Talent.

Home Jobs In Colombia Tag: Job 38960373080 - Retention Strategist position at Activate Talent


Date2025-09-30T15:42:57.441Z bot
Activate Talent 38960373080 - Retention Strategist
Experience: 4-years
Pattern: full-time
Country:
apply Apply Now
Salary:
Status:

Job

Copy Link Report
degreeOND
Colombia

About Our Client Our client is an award-winning beauty company built to simplify the daily beauty routine of busy people on the go. Their mission is to revolutionize the beauty routine of modern women by delivering simplified yet effective makeup solutions. As our brand continues to experience rapid growth, we are seeking a customer-obsessed Retention Strategist to help deepen loyalty, drive repeat purchases, and turn one-time shoppers into lifelong brand evangelists. Position Overview The Retention Strategist role is ideal for someone who blends data-savvy lifecycle marketing skills with the empathy and creativity to nurture a high-value customer community. With experience in email/SMS marketing, loyalty strategy, and customer engagement, the right candidate will be both a strategic thinker and a tactical executor. You’ll play a key role in shaping how we build brand love and grow customer lifetime value, particularly among our most loyal fans, including our exclusive VIP Facebook community. Key Responsibilities Lifecycle & CRM Build and optimize Klaviyo flows (post-purchase, replenishment, winback, etc.) to drive repeat purchases and engagement Develop customer journeys tailored by product affinity, purchase cadence, and engagement level Own segmentation and personalization strategies across email and SMS Community Strategy (VIP Facebook Group) Lead engagement and programming for our exclusive Facebook group of high-spending customers Develop and manage a content and events calendar (live sessions, sneak peeks, founder notes, AMAs, etc.) Foster a sense of belonging and brand affinity through member recognition, user-generated content, and feedback loops Loyalty & Referral Strategy Identify opportunities for exclusive offers, rewards, and referral incentives that support retention goals Partner with creative and CX teams to execute new loyalty moments, milestone recognition, and surprise-and-delight campaigns Customer Insights & Reporting Monitor and report on retention KPIs: repeat rate, time-to-second-purchase, LTV by cohort, and group engagement Translate insights into strategic tests, marketing briefs, and optimization opportunities 2–4 years of experience in retention or lifecycle marketing at a DTC or digital-first brand (CPG/beauty preferred) Experience managing or contributing to owned community spaces (Facebook Groups, forums, loyalty clubs, etc.) Hands-on experience with Klaviyo or similar ESPs; comfort with building flows, segments, and analyzing performance Data-literate with a clear grasp of LTV, churn, repurchase rate, and how to move those metrics A deep understanding of customer psychology and how to create emotional resonance through messaging Clear and confident communicator with strong copywriting instincts Highly organized and proactive—comfortable juggling multiple projects in a fast-paced environment A genuine passion for customer experience, beauty culture, and brand storytelling Familiarity with Shopify, GA4, and e-commerce tools a plus

Other Ai Matches

50453999501 - Ecommerce Brand Manager Applicants are expected to have a solid experience in handling Job related tasks
Product & Packaging Development Specialist - 31660188963 Applicants are expected to have a solid experience in handling Job related tasks
43542995726 - TikTok Video Editor Applicants are expected to have a solid experience in handling Job related tasks
TikTok Affiliate Manager Applicants are expected to have a solid experience in handling Job related tasks
TikTok Affiliate Manager Applicants are expected to have a solid experience in handling Job related tasks
37906053970- Director of Media Buying Applicants are expected to have a solid experience in handling Job related tasks
Wholesale Sales Representative 1.1 Applicants are expected to have a solid experience in handling Job related tasks
35657059650 - Video Editor Applicants are expected to have a solid experience in handling Job related tasks
39107335558 - Senior Staff Accountant Applicants are expected to have a solid experience in handling Job related tasks
40239678491- Video Editor Applicants are expected to have a solid experience in handling Job related tasks
38960362583 - SAP/Shopify Integration & Data Reconciliation Specialist Applicants are expected to have a solid experience in handling Job related tasks
Director of Software Engineering Applicants are expected to have a solid experience in handling Job related tasks
35632867917 - Video Editor Applicants are expected to have a solid experience in handling Job related tasks
35338545681 - Ad Operations Specialist ( Ads Launcher ) Applicants are expected to have a solid experience in handling Job related tasks
45641273008- Creative Strategist (Performance-Focused) Applicants are expected to have a solid experience in handling Job related tasks
Senior Paid Social Strategist Applicants are expected to have a solid experience in handling Job related tasks
Retail Account & Operations Manager (Omnichannel CPG) Applicants are expected to have a solid experience in handling Job related tasks
54744447049- Senior Ecommerce Paid Search Media Buyer (Client-Facing) Applicants are expected to have a solid experience in handling Job related tasks
Senior Media Buyer (Ecommerce) Applicants are expected to have a solid experience in handling Job related tasks
Marketing Content Developer Applicants are expected to have a solid experience in handling Job related tasks
Creative Strategist Applicants are expected to have a solid experience in handling Job related tasks
40852719517 - Logistics & 3PL Operations Manager Applicants are expected to have a solid experience in handling Job related tasks
52224300162 - Email and SMS Marketing manager Applicants are expected to have a solid experience in handling Job related tasks