Client Operations Manager job opportunity at Weekday AI.

Home Jobs In India Tag: Job Client Operations Manager position at Weekday AI


Date2026-01-20T14:59:11.546Z bot
Weekday AI Client Operations Manager
Experience: 3-years
Pattern: Full-time
Country:
apply Apply Now
Salary:
Status:

Job

Copy Link Report
degreeMBA
loacation Mumbai, India
loacation Mumbai....India

This role is for one of the Weekday's clients Min Experience: 3 years Location: Mumbai JobType: full-time We are seeking an experienced and driven Client Operations Manager to support enterprise customers across their full lifecycle—from onboarding and implementation to adoption and long-term success. This role requires a strong understanding of enterprise SaaS platforms , excellent client-facing skills, and the ability to translate business goals into scalable, technology-driven solutions. As a trusted advisor to clients, you will lead platform implementation, resolve complex operational challenges, and ensure maximum value realization. You will own service delivery outcomes, product adoption, and customer satisfaction while collaborating closely with internal product and leadership teams. Key Responsibilities Own end-to-end client onboarding, implementation, and operational execution of enterprise SaaS solutions Ensure smooth project execution and provide timely, high-quality support to product users Train clients on platform features to drive adoption, utilization, and business impact Manage and resolve client queries through structured engagement (daily, weekly, monthly touchpoints) Ensure SLA adherence, timely ticket resolution, and high service-quality standards Act as the single point of ownership for NPS, user certification, change management, and product adoption Maintain accurate and up-to-date client data within CRM systems Monitor service performance and proactively address complex operational or on-ground issues Share structured feedback, insights, and product improvement suggestions with senior management Communicate relevant business and operational updates to internal and external stakeholders Requirements Bachelor’s or Master’s degree in Computer Science, Information Technology, Business Management, Statistics, or a related field Proven experience in Client Operations / Customer Success / Implementation within an enterprise SaaS environment Strong working knowledge of cloud-based tools such as CRM systems, ticketing platforms, analytics tools, and API integrations (REST, Webhooks, Postman) Hands-on experience with MS Office tools, especially Excel, PowerPoint, and Word Ability to work in fast-paced environments, manage multiple priorities, and meet aggressive deadlines Excellent written and verbal communication skills with strong presentation and stakeholder management abilities Strong problem-solving mindset with a hands-on, ownership-driven approach Confident, adaptable, and collaborative personality; a positive team presence is a plus Willingness to travel extensively within and between cities as required Skills Client Operations, Enterprise Implementations, Client Relationship Management, API & Webhook Integrations, CRM Management, SaaS Platforms, SLA Management, Product Adoption

Other Ai Matches

Oracle Cloud Security & Risk Management Applicants are expected to have a solid experience in handling Job related tasks
Software Development Engineer II (Backend) Applicants are expected to have a solid experience in handling Job related tasks
Founding Full-Stack Engineer Applicants are expected to have a solid experience in handling Job related tasks
Finance Controller Applicants are expected to have a solid experience in handling Job related tasks
Senior Engineering Leader - Product & Platform Engineering Applicants are expected to have a solid experience in handling Job related tasks
Technical Writer Applicants are expected to have a solid experience in handling Job related tasks
Manager Database Engineer Applicants are expected to have a solid experience in handling Job related tasks
Founders Office Applicants are expected to have a solid experience in handling Job related tasks
Software Developement Engineer IV- Full Stack Applicants are expected to have a solid experience in handling Job related tasks
Data Engineer Applicants are expected to have a solid experience in handling Job related tasks
Product Manager Applicants are expected to have a solid experience in handling Job related tasks
Sr cloud Security Applicants are expected to have a solid experience in handling Job related tasks
Software Engineer Applicants are expected to have a solid experience in handling Job related tasks
Civil Engineer Applicants are expected to have a solid experience in handling Job related tasks
Sales Associate Applicants are expected to have a solid experience in handling Job related tasks
Regional Manager Applicants are expected to have a solid experience in handling Job related tasks
Sales Associates Applicants are expected to have a solid experience in handling Job related tasks
Artificial Intelligence Engineer Applicants are expected to have a solid experience in handling Job related tasks
Member of Technical Staff - ML Applicants are expected to have a solid experience in handling Job related tasks
Brand Interns Applicants are expected to have a solid experience in handling Job related tasks
Senior Manager - Sales & Marketing Applicants are expected to have a solid experience in handling Job related tasks
Anaplan Consultant Applicants are expected to have a solid experience in handling Job related tasks
Private Equity Expert Applicants are expected to have a solid experience in handling Job related tasks