Customer Service Representative job opportunity at Weekday AI.

Home Jobs In India Tag: Job Customer Service Representative position at Weekday AI


Date2026-02-05T10:16:12.937Z bot
Weekday AI Customer Service Representative
Experience: 1-years
Pattern: Full-time
Country:
apply Apply Now
Salary:
Status:

Job

Copy Link Report
degreeGeneral
loacation Gurugram, India
loacation Gurugram....India

This role is for one of the Weekday's clients Salary range: Rs 250000 - Rs 550000 (ie INR 2.5 - 5.5 LPA) Min Experience: 1 years Location: Gurgaon , Delhi / NCR Noida , Uttar Pradesh JobType: full-time We are seeking a well-presented, empathetic, and results-driven Customer Service Representative (Female) to join our growing skin and dermatology clinic . The ideal candidate will have 1–4 years of experience in healthcare, skin clinics, or dermatology centers , with a strong ability to manage patient interactions while supporting sales and clinic operations. This role is critical in creating a welcoming patient experience, ensuring smooth front-desk operations, and contributing to clinic revenue through service promotion and appointment conversions. Key Responsibilities Patient Interaction & Customer Service Act as the first point of contact for patients, both in person and over phone, WhatsApp, and email Greet patients warmly, understand their concerns, and guide them through clinic services and procedures Handle patient inquiries regarding treatments, pricing, packages, and post-treatment care with sensitivity and professionalism Ensure high levels of patient satisfaction by delivering prompt, courteous, and personalized service Sales & Revenue Support Promote skin, laser, aesthetic, and dermatology services to walk-in and existing patients Convert inquiries into confirmed appointments and treatment bookings Explain treatment plans, offers, and packages clearly to patients Upsell and cross-sell relevant services and packages while maintaining ethical healthcare standards Support monthly sales targets and contribute to clinic revenue growth Clinic Operations & Coordination Manage appointment scheduling, rescheduling, and follow-ups efficiently Coordinate with doctors, dermatologists, therapists, and technicians to ensure smooth daily operations Maintain accurate patient records, consent forms, and billing information Handle cash/card payments, invoices, and basic billing coordination Ensure front desk hygiene, stock availability (forms, brochures, consumables), and smooth workflow Administrative & Compliance Support Maintain patient confidentiality and adhere to healthcare compliance standards Follow clinic SOPs related to patient handling, documentation, and reporting Assist in maintaining daily reports, appointment logs, and sales tracking Required Skills & Qualifications 1–4 years of experience as a Customer Service Representative or Front Desk Executive in a healthcare, skin clinic, or dermatology clinic Strong communication and interpersonal skills with a patient-centric approach Proven ability to handle sales conversations and appointment conversions Basic understanding of dermatology, skin treatments, or aesthetic procedures (preferred) Strong organizational and multitasking skills Comfortable working in a fast-paced clinic environment Proficiency in basic computer applications and clinic management systems Preferred Attributes Presentable, confident, and empathetic personality Ability to handle patients with care, discretion, and professionalism Target-oriented mindset with a balance of service and sales excellence

Other Ai Matches

Customer Experience and Retention Applicants are expected to have a solid experience in handling Job related tasks
Senior Designer Applicants are expected to have a solid experience in handling Job related tasks
gynocologist Applicants are expected to have a solid experience in handling Job related tasks
Legal Advisor Applicants are expected to have a solid experience in handling Job related tasks
ServiceNow Developer Applicants are expected to have a solid experience in handling Job related tasks
Centre Head Applicants are expected to have a solid experience in handling Job related tasks
Video Editor Applicants are expected to have a solid experience in handling Job related tasks
Data Engineer Applicants are expected to have a solid experience in handling Job related tasks
Finance AI Specialist Applicants are expected to have a solid experience in handling Job related tasks
Architecture Document Controller Applicants are expected to have a solid experience in handling Job related tasks
Trial Conversion Manager Applicants are expected to have a solid experience in handling Job related tasks
Manager Amazon Analytics Applicants are expected to have a solid experience in handling Job related tasks
Head of Communications & PR Applicants are expected to have a solid experience in handling Job related tasks
Senior LiDAR Engineer Applicants are expected to have a solid experience in handling Job related tasks
Jewellery Sales Consultant Applicants are expected to have a solid experience in handling Job related tasks
workday integration Applicants are expected to have a solid experience in handling Job related tasks
Senior Technical Product Manager Applicants are expected to have a solid experience in handling Job related tasks
Strategic Partnerships Applicants are expected to have a solid experience in handling Job related tasks
DSA- Department of Student Affairs Applicants are expected to have a solid experience in handling Job related tasks
Customer Service Representative Applicants are expected to have a solid experience in handling Job related tasks
Linux Device Driver Applicants are expected to have a solid experience in handling Job related tasks
Finance Reporting & Controls Specialist Applicants are expected to have a solid experience in handling Job related tasks
Program Counselor Applicants are expected to have a solid experience in handling Job related tasks