Trainer job opportunity at Mellon Group of Companies.

Home Jobs In Greece Tag: Job Trainer position at Mellon Group of Companies


Date2026-01-05T10:27:33.776Z bot
Mellon Group of Companies Trainer
Experience: General
Pattern: Full-time
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degreeGeneral
loacation Kallithea, Greece
loacation Kallithea....Greece

Η Mellon Technologies επιθυμεί να προσλάβει για λογαριασμό μεγάλoυ χρηματοπιστωτικού οργανισμού στις εγκαταστάσεις του στην Αθήνα έναν Quality / Training Officer Κύριες Αρμοδιότητες: 1) Διενέργεια ποιοτικών ελέγχων επικοινωνιών (τηλέφωνο, φόρμες επικοινωνίας, web chat, αιτήματα προς διερεύνηση) των Agents (on-site & outsourcing εκτός εγκαταστάσεων) 2) Συμμετοχή σε έργα ένταξης νέων εργασιών ή αλλαγής διαδικασιών της Μονάδας 3) Διαχείριση αιτημάτων και διερεύνηση παραπόνων σχετικά με την εξυπηρέτηση πελάτη μέσω της Μονάδας Πτυχίο ΑΕΙ/ ΤΕΙ Προϋπηρεσία ως agent σε τηλεφωνικό κέντρο Ανάληψη πρωτοβουλίας και ικανότητα επίλυσης προβλημάτων Έμφαση στη λεπτομέρεια Άριστη γνώση ηλεκτρονικών υπολογιστών Γνώση αγγλικής γλώσσας

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