Office Assistant - Customer Service & Executive Support (Remote) job opportunity at ScaleSource, Inc..

Home Jobs In Guatemala Tag: Job Office Assistant - Customer Service & Executive Support (Remote) position at ScaleSource, Inc.


Date2025-09-26T09:19:57.707Z bot
ScaleSource, Inc. Office Assistant - Customer Service & Executive Support (Remote)
Experience: General
Pattern: Full-time
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Office Assistant – Customer Service & Executive Support (Remote) Location: Remote (Work from Home) Schedule: Full-Time | Monday–Friday | 8:00 AM – 5:00 PM (PST;CST;EST) Compensation: $1,200 to $1,500 USD per month Employment Type: Full-Time | Remote Opportunity Looking to grow your career while working remotely with an established U.S. company? At ScaleSource , we connect talented professionals worldwide with stable, long-term remote roles where they become real members of U.S.-based teams. This role offers: • Stable, full-time remote work paid in USD • Direct collaboration with business ownership and leadership • Opportunity to learn real business operations from inside a growing company • Career growth into operations, executive support, or customer success roles • Supportive and professional remote work culture If you enjoy helping customers, organizing operations, and supporting leadership teams, this role provides a strong long-term remote career opportunity. About the Company Our client specializes in providing fencing solutions for residential, commercial, and industrial properties across the United States, delivering high-quality materials, professional installation, and ongoing maintenance services. The company’s reputation is built on reliability, customer satisfaction, and operational efficiency. About the Role We are seeking a full-time Office Assistant & Customer Support Professional who will also act as the right-hand support to the company owner and leadership team. You will play a key role in customer communication, appointment coordination, sales support, and administrative workflows that keep daily operations organized and running efficiently. This is an excellent opportunity for someone who enjoys customer interaction while also supporting internal teams and leadership behind the scenes. What You’ll Do Customer Service & Appointment Coordination • Respond promptly to customer inquiries via phone, email, and text • Provide accurate information about services, pricing, and next steps • Assist customers with appointment scheduling and service coordination • Follow qualification scripts to determine service fit and gather client details • Coordinate appointments efficiently using calendar management tools • Communicate appointment details to customers and sales teams • Contact completed clients to request feedback and online reviews Administrative & Sales Support • Provide administrative assistance to sales staff and leadership • Track task completion and appointment progress • Follow up with team members to ensure deadlines and commitments are met • Support internal coordination and workflow organization What You Bring • Proven experience in customer service or administrative support roles • Strong verbal and written English communication skills • Comfortable working extensively on phone and customer interactions • Strong organizational skills and ability to manage multiple tasks • Experience using RingCentral or similar communication platforms • Experience with spreadsheets and data entry tools • Familiarity with marketing or customer outreach tools is a plus • Ability to work independently in a fast-paced remote environment Ideal Candidate Profile You are someone who: • Enjoys supporting both customers and leadership teams • Is detail-oriented and highly organized • Communicates professionally and confidently • Manages multiple tasks without losing accuracy • Takes initiative and ownership of responsibilities Why Join Through ScaleSource? ScaleSource partners with growing U.S. companies to build long-term remote teams worldwide, offering stability, professional development, and career growth opportunities. Apply Today If you enjoy supporting customers and leadership teams while building a long-term remote career with U.S. companies, we’d love to meet you. Apply now and grow your career with ScaleSource. Must have a professional remote work setup and reliable internet. Must come off friendly when speaking to others/customers and not be shy with commercial customers. Strong Zoom presence and communication required - English (C1/C2). As part of the recruitment process, candidates will be asked to submit an introduction video.

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