Customer Service - Europe job opportunity at ScaleSource, Inc..

Home Jobs In France Tag: Job Customer Service - Europe position at ScaleSource, Inc.


Date2025-09-26T09:23:37.973Z bot
ScaleSource, Inc. Customer Service - Europe
Experience: General
Pattern: Full-time
Country:
apply Apply Now
Salary:
Status:

Job

Copy Link Report
degreeGeneral
France

Location: Remote (Work from Home) Schedule: 8-5 Mon-Fri (PST;CST;EST) Compensation: $1,200 USD per month ABOUT THE COMPANY We specialize in providing fencing solutions for residential, commercial, and industrial properties, offering high-quality materials, professional installation services, and a commitment to customer satisfaction. Our focus on durability, aesthetics, and functionality caters to diverse client needs, including additional services like fence repair and maintenance. ROLE DEFINITION We are looking for a Customer Service Representative who will be the primary point of contact with clients. This role focuses on ensuring customer satisfaction, resolving inquiries, and supporting the sales process by qualifying leads and coordinating appointments. RESPONSIBILITIES Answer incoming phone calls, emails, and text messages in a professional manner. Provide accurate product and service information to customers. Qualify potential clients using predefined criteria and scripts. Schedule and confirm client appointments with the sales team. Document customer interactions and update CRM records. Request reviews and feedback from clients after project completion. Follow up on unresolved customer issues to ensure satisfaction. QUALIFICATIONS Previous experience in a customer service role (phone-based preferred). Excellent English communication (C1/C2) both written and verbal. Strong interpersonal skills with a friendly and professional tone. Comfortable using communication platforms (RingCentral, Zoom, etc.). Basic computer literacy: CRM, spreadsheets, and email tools. REQUIREMENTS Professional home office setup and reliable internet. Must be confident on calls with commercial and residential clients. Strong organizational skills and ability to handle multiple customers at once. Introductory video submission required as part of the recruitment process.

Other Ai Matches

Commercial Estimator / Business Development (Remote) Applicants are expected to have a solid experience in handling Job related tasks
Customer Service - Europe Applicants are expected to have a solid experience in handling Job related tasks
Customer Support Specialist Applicants are expected to have a solid experience in handling Job related tasks
Talent Sourcer - (Jr) - Europe Applicants are expected to have a solid experience in handling Job related tasks
Business Development Representative - USA Applicants are expected to have a solid experience in handling Job related tasks
Client Care Representative (Remote) Applicants are expected to have a solid experience in handling Job related tasks
Business Development Representative - Latin America Applicants are expected to have a solid experience in handling Job related tasks
Customer Service - Europe Applicants are expected to have a solid experience in handling Job related tasks
Virtual Assistant - Customer Service & Administrative Support Applicants are expected to have a solid experience in handling Job related tasks
Talent Sourcer - (Jr) - Mexico & Central America Applicants are expected to have a solid experience in handling Job related tasks
Financial Controller / Senior Bookkeeper (Multi-Company Portfolio) Applicants are expected to have a solid experience in handling Job related tasks
Customer Service - USA Applicants are expected to have a solid experience in handling Job related tasks
Talent Sourcer - (Jr) - Europe Applicants are expected to have a solid experience in handling Job related tasks
Customer Service Representative with Administrative Support Applicants are expected to have a solid experience in handling Job related tasks
Business Development Representative - USA Applicants are expected to have a solid experience in handling Job related tasks
Talent Sourcer - (Jr) - USA Applicants are expected to have a solid experience in handling Job related tasks
Estimator - Fence Installation Applicants are expected to have a solid experience in handling Job related tasks
Financial Controller / Senior Bookkeeper (Multi-Company Portfolio) Applicants are expected to have a solid experience in handling Job related tasks
Customer Support Specialist Applicants are expected to have a solid experience in handling Job related tasks
Talent Sourcer - (Jr) - USA Applicants are expected to have a solid experience in handling Job related tasks
Customer Service Representative with Administrative Support Applicants are expected to have a solid experience in handling Job related tasks
Office Assistant - Customer Service & Executive Support (Remote) Applicants are expected to have a solid experience in handling Job related tasks
Customer Service Representative with Administrative Support Applicants are expected to have a solid experience in handling Job related tasks