Account Manager job opportunity at Soar With Us.

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Date2026-01-30T17:41:22.382Z bot
Soar With Us Account Manager
Experience: 2-years
Pattern: Full-time
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loacation Birmingham, United Kingdom
loacation Birmingham....United Kingdom

Role: Account Manager (E-commerce) Function: Performance Creative | Account Management | UGC & Launch Execution Reports to: Senior Account Manager Location: Remote-first (2 days per month in-office – Hambi Media HQ, Oval, London) Compensation: £35,000 – £45,000 + Bonus + Benefits + 27 Days Holiday Overview: Hambi Media is the UK’s leading performance creative agency for D2C and e-commerce brands. With in-house strategy, production, UGC and design teams, we produce creative that doesn’t just look good - it drives growth. We’ve delivered over £100M worth of performance creative across Meta and TikTok for brands like Heights, Surreal, 47 Skin, Mindful Chef and Nutrition Geeks. Our Account Managers sit at the heart of delivery - owning communication, keeping momentum high, and ensuring launches land cleanly and on time. About the role: We’re looking for an Account Manager who is sharp, organised, and eager to learn - someone who thrives in fast-moving environments and enjoys being close to launches, creative and clients. You’ll manage up to 5 accounts, acting as the day-to-day client lead across performance creative and UGC. You’ll work closely with Strategists, Media Buyers, Creatives and UGC teams to keep projects moving and clients confident. This role is ideal for someone who wants to grow into a Senior Account Manager - learning how high-performing pods operate while owning their responsibilities with maturity and intent. What you'll be responsible for: Own day-to-day client communication across assigned accounts Lead client calls, updates, and launch check-ins with confidence Translate client goals into clear briefs, timelines, and action plans Coordinate internal teams (strategy, creative, production, UGC, media) Manage UGC workflows: briefs, timelines, creator coordination, delivery Keep projects on track across fast-paced launch cycles Provide clear performance context and campaign updates to clients Flag risks early and proactively propose solutions Act as a quality-control checkpoint before assets go live Champion client satisfaction, retention, and long-term trust What you bring: 2+ years’ experience in account management, client services or project coordination (agency preferred) Exposure to UGC, social-first creative or performance marketing Strong communication skills - clear, calm, and confident with clients Organised, process-driven, and comfortable juggling multiple accounts Curiosity and eagerness to learn how performance creative drives growth Familiarity with Meta & TikTok ecosystems (conceptually, not buying) A proactive mindset - you don’t wait to be told Who you are: Ownership-led - you take responsibility for outcomes Launch-minded - you enjoy pace, pressure and delivery moments Client-first - you build trust through clarity and follow-through Process-oriented - systems over chaos Coachable and ambitious - you want to grow into leadership

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