Program Supervisor, Patient Services job opportunity at AssistRx.

Home Jobs In United States Of America Tag: Patient Services Program Supervisor, Patient Services position at AssistRx


Date2026-01-28T19:24:25.181Z bot
AssistRx Program Supervisor, Patient Services
Experience: 5-years
Pattern: Full-time
Country:
apply Apply Now
Salary:
Status:

Patient Services

Copy Link Report
degreeAssociate
loacation Maitland, United States Of America
loacation Maitland....United States Of America

The purpose of the Supervisor, Patient Services is to supervise and manage the intake teams who triage calls, facilitate the enrollment process, and conduct benefits investigation. The Supervisor plans and implements operational service center strategies; improving systems and processes; meeting and exceeding quality goals; establishing relationships with business partners; and provide development and management support of associates. This position requires strong leadership, coordination, scheduling, recruiting, communication, staff development, project leadership, and process re-design responsibilities. Establish, monitor, analyze and report on KPI’s related to effective patient access processes and initiatives Selects, hires, leads and develops departmental associates; provides training, feedback and development opportunities; coaches associates to ensure their success; manages performance Collaborates with call center management staff to execute programs to facilitate conversion, compliance and adherence Coordinate and manage special projects which will frequently be cross-functional in nature Presents to external audiences (primarily healthcare providers and insurers) Education and experience required: Bachelor’s Degree or equivalent work experience to include supervisory or applicable professional leadership experience. Without bachelor’s degree – applicable professional leadership experience that highlights the ability to lead, motivate and interact in a telephone-focused team setting. Specific type of experience required: 3-5 years of financial assistance 1-3 years of specialty pharmacy or pharmacy insurance preferred 3-5 years of supervisor or lead experience Professional level knowledge of customer care techniques and processes. In-depth understanding of insurance plans and benefit structures. Been involved in or managed special projects in a call center or similar environment.

Other Ai Matches

Patient Access Specialist - Earn up to 1500.00 in Sign On Bonuses Applicants are expected to have a solid experience in handling Job related tasks
Team Lead, Patient Solutions - Specialty Pharmacy Applicants are expected to have a solid experience in handling Patient Solutions - Specialty Pharmacy related tasks
Manager, Pharmacovigilance Applicants are expected to have a solid experience in handling Pharmacovigilance related tasks
Director, Software Engineering (Salesforce) Applicants are expected to have a solid experience in handling Software Engineering (Salesforce) related tasks
Staff Pharmacist Applicants are expected to have a solid experience in handling Job related tasks
Program Manager (call center operations) Applicants are expected to have a solid experience in handling Job related tasks
Strategic Account Manager (Pharma as Client) Applicants are expected to have a solid experience in handling Job related tasks
Pharmacy Technician, Hiring ASAP M-F 10:30-7pm, Full- Time Applicants are expected to have a solid experience in handling Hiring ASAP M-F 10:30-7pm, Full- Time related tasks
Nurse Educator (1099 Independent Contractor) Applicants are expected to have a solid experience in handling Job related tasks
Customer Service Representative - Specialty Pharmacy Applicants are expected to have a solid experience in handling Job related tasks
Program Manager (call center operations) Applicants are expected to have a solid experience in handling Job related tasks
Program Supervisor, Patient Services Applicants are expected to have a solid experience in handling Patient Services related tasks
Health Policy Analyst (Pharma) Applicants are expected to have a solid experience in handling Job related tasks
Team Lead, Patient Solutions - Specialty Pharmacy Applicants are expected to have a solid experience in handling Patient Solutions - Specialty Pharmacy related tasks
Staff Pharmacist, Hiring ASAP, Full-Time Applicants are expected to have a solid experience in handling Hiring ASAP, Full-Time related tasks
Pharmacy Technician Call Center, Hiring ASAP Applicants are expected to have a solid experience in handling Hiring ASAP related tasks
Staff Pharmacist, Hiring ASAP Applicants are expected to have a solid experience in handling Hiring ASAP related tasks
Program Manager (call center operations) Applicants are expected to have a solid experience in handling Job related tasks
Learning and Development Specialist (Healthcare Operations) Applicants are expected to have a solid experience in handling Job related tasks
IT Service Desk II - (Maitland, Fl) Applicants are expected to have a solid experience in handling Fl) related tasks
Benefits Verification Specialist - Specialty Pharmacy Applicants are expected to have a solid experience in handling Job related tasks
Office Security Associate Applicants are expected to have a solid experience in handling Job related tasks
Manager, Software Engineering (.NET & Salesforce) Applicants are expected to have a solid experience in handling Software Engineering (.NET & Salesforce) related tasks