Systems Operations Team Lead job opportunity at 1GLOBAL.

Home Jobs In Portugal Tag: Job Systems Operations Team Lead position at 1GLOBAL


Date2026-02-11T17:47:39.078Z bot
1GLOBAL Systems Operations Team Lead
Experience: General
Pattern: Full-time
Country:
apply Apply Now
Salary:
Status:

Job

Copy Link Report
degreeHigh School (S.S.C.E)
loacation Lisbon, Portugal
loacation Lisbon....Portugal

1GLOBAL  is a technology-driven global mobile communications leader, built to help enterprises unlock the full potential of mobile connectivity at scale. Powered by a best-in-class telecom platform – including our own owned and operated global mobile core network, a full end-to-end eSIM technology stack, and an extensive portfolio of telecom licenses – 1GLOBAL operates as a fully regulated telecommunications provider across 40 countries worldwide. Combined with our privileged access to the global wholesale telecom market, this positions us uniquely to deliver seamless, compliant, and scalable connectivity solutions anywhere in the world. We serve many of the world’s leading banks, enterprises, and digital-first businesses, including neo-banks, fast moving consumer goods companies, travel leaders, and payment service providers. Today, 1GLOBAL connects more than  70 million people and devices globally , enabling our customers to launch, scale, and innovate with confidence in the mobile ecosystem. 1GLOBAL is a profitable, fast-growing business. With full-year revenues exceeding  US$200 million  and profits of over  US$25 million , we generate strong cash flows and fund our growth independently—continuously investing in infrastructure, platform innovation, and global expansion. Recent years have marked a defining phase in our journey, with major enterprise and mass-consumer client wins accelerating our evolution into a global mobile connectivity powerhouse, purpose-built to enable consumer brands to enter and succeed with their own telecommunications offerings. Founded in 2022 by experienced technology entrepreneurs  Hakan Koç  and  Pyrros Koussios , 1GLOBAL has rapidly emerged as a European technology leader shaping the future of global telecommunications. We operate as a fully regulated Mobile Virtual Network Operator (MVNO) in 12 countries and as a regulated telecom operator in an additional 28 markets. Headquartered in the Netherlands, with world-class R&D hubs in Lisbon, Berlin, and São Paulo, our team of close to  500 experts across 15 countries  is united by a single ambition: to redefine global mobile connectivity through technology, scale, and execution excellence. Position Overview We are looking for a meticulous and curious team leader who thrives on tackling service challenges and is deeply committed to continuous improvement. You will play a key role in our technical infrastructure, actively building bridges between teams and resolving processes and technical gaps. Ensuring operational stability, managing the team’s workload, and driving continuous improvement across our platforms will be your main priorities. This role involves close collaboration with Engineering and Product teams to stay aligned with product roadmaps and technical developments, ensuring the team remains well-informed and prepared. We’re seeking someone who is highly organised, technically fluent, and thrives in fast-paced environments. The role includes responsibility for backlog management, on-call scheduling, and incident escalation, while maintaining a strong focus on data-driven decision-making through tools such as Grafana, Power BI, Jira, and Confluence. Key Responsibilities Plan, direct and oversee the Systems Operations team and ensure alignment between business goals and functional objectives, managing the relationship with all relevant teams to ensure that the Customer expectations are met, along with mandatory services. Responsible for the Shift Roster that supports the team’s operation and ensure that all responsibilities within the shift are well distributed and achieved. Responsible for receiving, analysing, transforming, and sharing team metrics and KPI. Responsible for receiving, analysing, ensuring SLAʼs are met, and ensuring that necessary resources are available to allow this to happen. Oversee all technical documentation produced by engineers for the tasks and processes supported by the team. Continuous Service Improvement - Analyse existing service and support patterns and proactively derive plans and actions for improving performance, reliability, and user experience, through the analysis of the previous KPIʼs. Instil a mindset of relentless will to learn and improve, contributing and challenging the organisation for innovation and automation, by feeding information to other operational teams, of the required tools to enhance the BAU activities, with a focus on quality. faster mitigation, data consistency, etc... Liaise with product to prepare the operational teams for new product releases. Proven experience in managing high-performing teams in a high-pressure environment. Experience in the telecommunications world is a big plus. Understanding the concepts of APIs and how they operate in a telecommunications ecosystem. Understanding provisioning ecosystems and their dependencies in a highly complex telecommunications and software network. Autonomy to create and maintain service performance observability in tools like Grafana, Analytics, etc. Ability to work independently, with minimum supervision, with strong analytical capabilities, and with a customer-focused mindset. Team player mentality to be part of a large, multi-cultural environment. Detail-conscious, highly organised and methodical with a strong work ethic. Critical thinking and a continuous improvement mindset. Comfortable in a fast-paced, intense, and demanding environment. Data-driven mentality, measures to support the decision-making process. Do not apply if: You are not used to working in a fast-paced environment. You are uncomfortable with priorities changing frequently. Thinking out of the box and challenging conventions is not your way of working. You need someone constantly overseeing your work, and you lack confidence in making decisions. You are not interested in going into technical detail. You are not used to finding solutions to the problems you identify. If you can't make sense of product and solution diagrams. The unknown scares you.

Other Ai Matches

Device Engineer Applicants are expected to have a solid experience in handling Job related tasks
Senior Backend Software Engineer - Golang or Java Applicants are expected to have a solid experience in handling Job related tasks
Senior DevSecOps Engineer - Berlin / Lisbon / Warsaw Applicants are expected to have a solid experience in handling Job related tasks
Accounting & Finance Manager Applicants are expected to have a solid experience in handling Job related tasks
Business & Data Analyst - B2B2C Applicants are expected to have a solid experience in handling Job related tasks
Senior IP Network Engineer - Telecommunications Applicants are expected to have a solid experience in handling Job related tasks
.Net Team Lead Applicants are expected to have a solid experience in handling Job related tasks
.Net Backend Team Lead Applicants are expected to have a solid experience in handling Job related tasks
Deputy CISO - Lisbon Based Applicants are expected to have a solid experience in handling Job related tasks
Senior DevSecOps Engineer - São Paulo Based Applicants are expected to have a solid experience in handling Job related tasks
Senior DevSecOps Engineer - Berlin / Lisbon / Warsaw Applicants are expected to have a solid experience in handling Job related tasks
Performance Marketing Specialist - B2B Applicants are expected to have a solid experience in handling Job related tasks
Senior DevSecOps Engineer - Berlin / Lisbon / Warsaw Applicants are expected to have a solid experience in handling Job related tasks
Network Solution Architect - Data and Voice Applicants are expected to have a solid experience in handling Job related tasks
Oracle BRM Developer - Lisbon Based Applicants are expected to have a solid experience in handling Job related tasks
Senior .Net Software Engineer Applicants are expected to have a solid experience in handling Job related tasks
DevOps Engineer - Infrastructure Provisioning & Maintenance Applicants are expected to have a solid experience in handling Job related tasks
Technical Product Manager Applicants are expected to have a solid experience in handling Job related tasks
DevOps Engineer - Infrastructure Provisioning & Maintenance Applicants are expected to have a solid experience in handling Job related tasks
Senior DevSecOps Engineer - São Paulo Based Applicants are expected to have a solid experience in handling Job related tasks
Network Solution Architect - Data and Voice Applicants are expected to have a solid experience in handling Job related tasks
Senior DevSecOps Engineer - Berlin / Lisbon / Warsaw Applicants are expected to have a solid experience in handling Job related tasks
Networks Operations Engineer Applicants are expected to have a solid experience in handling Job related tasks